2021 Thor Motor Coach SCOPE: complaints, problems and recalls

My unit is a 2022 Thor Scope 18M Class B RV built on a RAM Promaster 1500 chassis. The problem is not with the chassis but the build by Thor. The solar panel on the roof is not secure and the aluminum panel is ripping through the bolts. I caught mine early and only one bolt ripped through, however, there are several reports on the THOR Rize/Scope Owners (Future Owners and WannaBees) Facebook page where the panel attachment failed and the solar panel came off the van while driving.

Owner-reported narrative. Look up ODI 11491080 at NHTSA ↗

While driving approximately 45 mph the awning engaged and fulling extended.

Owner-reported narrative. Look up ODI 11603143 at NHTSA ↗

The contact owns a 2021 Ram 1500 Promaster. The contact received notification of NHTSA Campaign Number: 23V068000 (Equipment) regarding the awning. The recall remedy had been completed at General RV Center (1577 Wells Rd, Orange Park, FL 32073). The contact stated that after having the recall repair completed, while driving less than 10 MPH, the contact heard the rotation sound indicating that the awning had deployed, landing into a tree and causing permanent damage to the awning. The contact had taken to the awning to the awning company and th…

Owner-reported narrative. 35,000 miles reported. Look up ODI 11612518 at NHTSA ↗

I am filing a complaint regarding manufacturer non-compliance and dealership refusal to execute safety Recall 59C (NHTSA Campaign 25V552) on my 2019-2021 Ram ProMaster (Thor Scope 18m Class B RV upfit). The authorized dealership is refusing to perform a non-destructive repair on the vehicle, demanding instead to dismantle the built-in RV living space/bathroom structure at unknown risk and liability to the owner. Over a month ago, the dealership attempted to circumvent federal recall regulations by pressuring me to accept the uninstalled, loose…

Owner-reported narrative. Look up ODI 11762238 at NHTSA ↗

Reported: 2023-02-10 (February 10, 2023)

Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.

Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Remedy: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.

Reported: 2023-04-21 (April 21, 2023)

Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.

Reported: 2023-11-10 (November 10, 2023)

Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.

Consequence: A detached solar panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.