2021 Thor Motor Coach RIZE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 4 of 4 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 4 |
| Unknown Or Other | 2 |
Equipment:Recreational Vehicle/Trailer: 4; Unknown Or Other: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 3 |
2022: 1; 2023: 3
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11495956 · 2022-12-04 (December 4, 2022)
This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.
Owner-reported narrative. Look up ODI 11495956 at NHTSA ↗
Owner report 11501503 · 2023-01-12 (January 12, 2023)
On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.
Owner-reported narrative. Look up ODI 11501503 at NHTSA ↗
Owner report 11503431 · 2023-01-24 (January 24, 2023)
While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged after being off for a few days, the first hard turn will have a better chance to result in the awning deploying, however it has not been consistent enough to demonstrate the action to the service department, so no action have been taken by them in the …
Owner-reported narrative. Look up ODI 11503431 at NHTSA ↗
Owner report 11519263 · 2023-04-27 (April 27, 2023)
The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.
Owner-reported narrative. Look up ODI 11519263 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V068000 · Equipment:Recreational Vehicle/Trailer
Reported: 2023-02-10 (February 10, 2023)
Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy: Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
NHTSA campaign record ↗23V285000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2023-04-21 (April 21, 2023)
Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Consequence: A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
NHTSA campaign record ↗23V759000 · Equipment:Electrical:Accessory Generator:Solar Panel
Reported: 2023-11-10 (November 10, 2023)
Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Consequence: A detached solar panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
NHTSA campaign record ↗