2021 Thor Motor Coach CHATEAU: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Unknown Or Other | 1 |
Engine: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 1 |
2024: 1; 2025: 1
Pattern summary
Engine leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11631960 · 2024-12-21 (December 21, 2024)
Driving on I-10 on December 12, 2024, the Solar Panel flew off the roof of my 2021 Thor Chateaux 27R and into the ditch. My wife following the RV in our other vehicle saw it happen. Luckily no one was hit by the panel as it could have been deadly serious. Looking at the roof later, I found two brackets (of a total of 4) still intact but missing bolts while the two brackets on the other side were gone with only two small screw holes in the roof. Months before I found one of the brackets loose at the solar panel and secured it. All the other…
Owner-reported narrative. Look up ODI 11631960 at NHTSA ↗
Owner report 11697635 · 2025-11-05 (November 5, 2025)
The contact owns a 2021 Ford E-450. The contact received notification of NHTSA Campaign Number: 20V795000 (ENGINE) on the 2021 Thor Motor Coach; however, when the dealer was contacted to schedule an appointment for the recall repair, the contact was informed that the VIN was not under recall. The manufacturer was not made aware of the issue. The contact stated that the vehicle was purchased recently. The contact had not experienced a failure.
Owner-reported narrative. Look up ODI 11697635 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V303000 · Electronic Stability Control (Esc) | Electrical System:Wiring | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2020-05-27 (May 27, 2020)
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Consequence: Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Remedy: TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.
NHTSA campaign record ↗20V419000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2020-07-20 (July 20, 2020)
Thor Motor Coach (TMC) is recalling certain 2021 Daybreak, Four Winds, Quantum, Chateau, and Freedom Elite motorhomes built on the 2020 Ford E-Series chassis. The battery cable may not have been properly secured within the chassis rail, which can cause it to contact the exhaust manifold and heat shield.
Consequence: Battery cable contact with the exhaust manifold and heat shield can increase the risk of a fire.
Remedy: TMC will notify owners, and dealers will inspect the routing of the battery cable. If needed the cable will be re-routed and properly secured, free of charge. This recall began September 11, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000197.
NHTSA campaign record ↗