2020 Thor Motor Coach AXIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
2,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Service Brakes | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
2021: 1
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11415429 · 2021-05-06 (May 6, 2021)
THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.
Owner-reported narrative. 2,000 miles reported. Look up ODI 11415429 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V178000 · Power Train:Driveline:Differential Unit | Power Train:Driveline:Driveshaft
Reported: 2020-03-25 (March 25, 2020)
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
NHTSA campaign record ↗20V303000 · Electronic Stability Control (Esc) | Electrical System:Wiring | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
Reported: 2020-05-27 (May 27, 2020)
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Consequence: Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Remedy: TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.
NHTSA campaign record ↗20V339000 · Visibility:Glass, Side/Rear
Reported: 2020-06-09 (June 9, 2020)
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Remedy: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
NHTSA campaign record ↗21V441000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Assembly | Structure:Frame And Members:Underbody Shields
Reported: 2021-06-10 (June 10, 2021)
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Consequence: A missing heat shield increases the risk of a fire.
Remedy: Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.
NHTSA campaign record ↗