2018 Thor Motor Coach AXIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
2,000 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Visibility/Wiper is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility/Wiper | 2 |
| Structure | 1 |
Visibility/Wiper: 2; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
2019: 2
Pattern summary
Visibility/Wiper leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11230580 · 2019-07-09 (July 9, 2019)
MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 11230580 at NHTSA ↗
Owner report 11233351 · 2019-07-19 (July 19, 2019)
2018 THOR AXIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE WIPER ON THE DRIVER SIDE WAS NOT LONG ENOUGH TO COVER THE PROPER DISTANCE ACROSS THE WINDSHIELD. THE POST ON THE EITHER SIDE OF THE WINDSHIELD OBSTRUCTS THE DRIVER'S VIEW WHEN TURNING. *JS
Owner-reported narrative. Look up ODI 11233351 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V634000 · Equipment:Other:Labels
Reported: 2017-10-09 (October 9, 2017)
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Consequence: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
NHTSA campaign record ↗17V692000 · Exterior Lighting
Reported: 2017-11-02 (November 2, 2017)
Thor Motor Coach (TMC) is recalling certain 2018 Ace, Axis, Hurricane, Windsport, and Vegas motorhomes. The wiring for the trailer lights may have been inserted into the wrong locations of the trailer lighting socket causing the trailer lights to not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer lights do not function as intended, it can increase the risk of a crash.
Remedy: Thor has notified owners and dealers will re-wire a new connector, free of charge. The recall began on November 21, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000148.
NHTSA campaign record ↗17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗