2015 Thor Motor Coach AXIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
3 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
| Unknown Or Other | 1 |
| Visibility/Wiper | 1 |
Structure:Body: 1; Unknown Or Other: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2019 | 1 |
| 2020 | 1 |
2015: 1; 2019: 1; 2020: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10671952 · 2015-01-12 (January 12, 2015)
TL* THE CONTACT OWNED A 2015 THOR AXIS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ACTIVATED THE WINDSHIELD WASHER AND THE WIPER BLADES MALFUNCTIONED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,100. UPDATED 02/18/15*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE BUT, DOES HAVE THE NEW OWNER'S CONTACT INFO. UPDATED 4/4/2016 *JS UPDATED 9/15/2017*CN
Owner-reported narrative. 2,100 miles reported. Look up ODI 10671952 at NHTSA ↗
Owner report 11180608 · 2019-02-17 (February 17, 2019)
THE FRONT WINDSHIELD CRACKS ON THE 2014- 2015 AXIS AND VEGAS MOTORHOMES THOR REPLACE THE FIRST ONE BUT NOW WILL NOT THEY HAVE CHANGE THE WINDSHIELD ON THE 2016 AND NEW TO CURE THE PROBLEM BUT WILL NOT FIX THE PROBLEM ON THE OLDER ONES SO THEY KNOW THEY HAVE HAD A DESIGN PROBLEM IF YOU GO TO THE INTER NET THERE ARE MANY AXIS AND VEGAS OWNERS THAT HAVE THE SAME PROBLEM ALSO THIS IS A MAJOR PROBLEM IF YOU LOOK IN TO THIS ALL YOU HAVE TO DO IS CHECK HOW MANY WINDSHIELD THOR REPLACE UNDER WARRANTY FROM THERE RECORD THE MOTOR HOME WAS PARK FACING…
Owner-reported narrative. 25,000 miles reported. Look up ODI 11180608 at NHTSA ↗
Owner report 11300826 · 2020-01-21 (January 21, 2020)
DOOR CLOSED LATCHED, WHEN TRYING TO OPEN IT WILL NOT OPEN FROM THE INSIDE. HAD TO CALL SOMEONE TO LET ME OUT. DID THIS SEVERAL TIMES THE PAST WEEK WHILE CAMPING. WHEN STOPPED IN REST AREA HAD TO HAVE SOMEONE OPEN THE DOOR TO LET ME OUT. VEHICLE WAS STOPPED AND PARKED IN CAMPING AREA AND IN REST AREA. I DON'T KNOW WHAT WOULD HAPPEN IF I WAS IN AN ACCIDENT AND COULD NOT GET OUT. THE DOOR LATCH WOULD NOT LET ME OUT. HAS A TRIMARK ENTRANCE DOOR LOCK WITH A ZINC NOT STEEL LATCH. THEY HAVE UPDATED LATCH AS THE ZINC ONE WEARS AND CAUSES THE LO…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11300826 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V385000 · Equipment:Recreational Vehicle/Trailer
Reported: 2014-07-01 (July 1, 2014)
Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Axis and Vegas motorhomes manufactured August 2, 2013, to June 18, 2014. Due to the use of an incorrect adhesive, the treads on the entry stairs into the vehicle may come loose.
Consequence: Loose stair treads can result in a person slipping and falling, increasing the risk of injury.
Remedy: Thor will notify owners, and dealers will reinstall the stair treads with the correct adhesive and additional screws, free of charge. The recall began in August 2014. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000090.
NHTSA campaign record ↗17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗19V714000 · Equipment:Other:Labels
Reported: 2019-10-08 (October 8, 2019)
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Consequence: An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Remedy: TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
NHTSA campaign record ↗