2002 Thomas MVP ER: complaints, problems and recalls

Reported: 2002-08-06 (August 6, 2002)

ON CERTAIN SCHOOL AND TRANSIT BUSES, THE WHEEL LUG NUT MAY NOT TIGHTEN COMPLETELY.

Consequence: THE WHEEL COULD LOOSEN INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL INSTALL NEW WHEEL STUDS. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.

Reported: 2005-04-01 (April 1, 2005)

CERTAIN 2001-2004 MY THOMAS BUILT MVP-EF, ER TRANSIT, MVP-ER, HD, AND HDX SCHOOL BUSES MANUFACTURED BETWEEN SEPTEMBER 24, 2000, AND MARCH 4, 2004. THE TIE ROD ASSEMBLY CAN FRACTURE AND FAIL, POSSIBLY RESULTING IN COMPLETE SEPARATION.

Consequence: TIE ROD FAILURE CAN POSSIBLY RESULT IN COMPLETE WHEEL SEPARATION AND A VEHICLE CRASH COULD OCCUR.

Remedy: THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE TIE ROD ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 6, 2005. OWNERS MAY CONTACT THOMAS BUILT AT (WE DO NOT YET HAVE A TELEPHONE NUMBER).

Reported: 2005-04-27 (April 27, 2005)

CERTAIN 1998-2003 MY FREIGHTLINER FS-65 SCHOOL BUS CHASSIS AND MB-45, MB-55, AND XB SHUTTLE BUS CHASSIS, AND THOMAS BUILT BUS: MVP-ER AND MVP-EF SCHOOL BUS AND NON-SCHOOL BUS MODELS EQUIPPED WITH CUMMINS ISB DIESEL ENGINES AND EQUIPPED WITH FEDERAL-MOGAL 12 AND 24 VOLT FUEL LIFT PUMPS. THE FUEL PUMP COULD FAIL TO TRANSFER FUEL APPROPRIATELY CREATING AN ENGINE STALL CONDITION.

Consequence: SHOULD THE ENGINE STALL WHILE THE VEHICLE IS IN USE, A POSSIBLE VEHICLE CRASH COULD OCCUR.

Remedy: CUMMINS WILL NOTIFY THE CUSTOMERS OF FREIGHTLINER AND THOMAS BUILT AND REPLACE THE FUEL LIFT PUMP FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS.

Reported: 2005-07-25 (July 25, 2005)

CERTAIN 2002-2005 MY THOMAS BUILT MINOTOUR, CONVENTIONAL, MVP-ER, ER, HDX, AND MVP-EF MODEL SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 8, 2002, AND MARCH 8, 2005, EQUIPPED WITH SPECIALTY MFG "5" SERIES STOP ARMS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH DAKOTA, OHIO, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IN EXTREMELY COLD WEATHER, THE MICROSWITCHES USED INTERNALLY TO POSITION THE STOP ARM SIGN IN THE OPEN AND CLOSED POSITIONS MAY MALFUNCTION, CAUSING THE SIGN TO OPEN OR CLOSE IN AN IMPROPER POSITION, OR TO NOT OPEN AT ALL.

Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION.

Remedy: THOMAS BUILT WILL NOTIFY ITS OWNERS AND REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER AND WILL INSPECT TO ENSURE THE MICROSWITCH HEATER WIRING IS PROPERLY CONNECTED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2005. OWNERS MAY CONTACT THOMAS BUILT'S CUSTOMER SUPPORT OFFICE AT 336-889-4871.

Reported: 2005-08-03 (August 3, 2005)

CERTAIN 2002-2005 MY THOMAS BUILT MINOTOUR, CONVENTIONAL, MVP-ER, ER, HDX, AND MVP-EF MODEL SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 8, 2002, AND MARCH 8, 2005, EQUIPPED WITH SPECIALTY MFG "5" SERIES STOP ARMS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN STATES OTHER THAN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NEW YORK, NORTH DAKOTA, OHIO, OREGON, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA, WISCONSIN, WYOMING, AND THE DISTRICT OF COLUMBIA. IN EXTREMELY COLD WEATHER, THE MICROSWITCHES USED INTERNALLY TO POSITION THE STOP ARM SIGN IN THE OPEN AND CLOSED POSITIONS MAY MALFUNCTION, CAUSING THE SIGN TO OPEN OR CLOSE IN AN IMPROPER POSITION, OR TO NOT OPEN AT ALL.

Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION.

Remedy: FOR THOSE BUSES OPERATED IN OR NEAR ANY OF THE STATES LISTED ABOVE, THOMAS BUILT IS ENCOURAGING THE BUS OWNERS TO OBTAIN THE REPLACEMENT SWITCH. FOR THOSE BUSES OPERATED IN THE WARMER STATES, DEALERS WILL REPLACE THE SWITCH UPON OWNER REQUEST. FOR THOSE CUSTOMERS WHO REQUEST THE REMEDY, THOMAS BUILT WILL REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER AND WILL INSPECT TO ENSURE THE MICROSWITCH HEATER WIRING IS PROPERLY CONNECTED. THE RECALL BEGAN ON SEPTEMBER 14, 2005. OWNERS MAY CONTACT THOMAS BUILT'S CUSTOMER SUPPORT OFFICE AT 336-889-4871.

Reported: 2007-03-23 (March 23, 2007)

CERTAIN MY 2000 THROUGH 2003 THOMAS BUILT HDX AND MVP-ER SCHOOL BUSES MANUFACTURED BETWEEN APRIL 23, 2000, AND NOVEMBER 14, 2003. THE SERVICE AIR BRAKE PEDAL, FOR BOTH NON-ADJUSTABLE AND ADJUSTABLE BRAKE PEDALS, MAY CONTACT THE FRONT STRUCTURE ON THE BUS, LIMITING THE MAXIMUM BRAKE FORCE AVAILABLE.

Consequence: INSUFFICIENT AIR BRAKE PRESSURE MAY CAUSE EXTENDED STOPPING DISTANCES WITHOUT PRIOR WARNING, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS CAN CONTACT THOMAS BUILT AT 336-889-4871 OR CONTACT FREIGHTLINER AT 800-547-0712.

Reported: 2007-11-29 (November 29, 2007)

CERTAIN 2001 THROUGH 2008 THOMAS BUILT FS-56, ER, MVP ER, HDX, AND MVP EF SCHOOL BUSES MANUFACTURED FROM OCTOBER 23, 2000, THROUGH JANUARY 24, 2006, EQUIPPED WITH TYCO PC BOARD AND TYPE II AUTO RESET CIRCUIT BREAKERS. TYPE II AUTO RESET CIRCUIT BREAKER TEMPERATURES MAY EXCEED THE RATING OF THE TYCO PC BOARD CAUSING THE BOARDS TO MELT POTENTIALLY RESULTING IN A VEHICLE FIRE.

Consequence: A VEHICLE FIRE CAN OCCUR POSSIBLY RESULTING IN A CRASH.

Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE BUSES BY REPLACING THE TYPE II AUTO RESET CIRCUIT BREAKERS WITH MANUAL CIRCUIT BREAKERS, AND THE JUMPER CABLE. THE RECALL BEGAN ON MARCH 28, 2008. OWNERS MAY CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 336-889-4871.

Reported: 2008-02-26 (February 26, 2008)

DAIMLER TRUCKS IS RECALLING 243,435 MY 1995-2008 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 1994, AND MARCH 10, 2008. (ADDITIONAL BUSES HAVE BEEN ADDED TO THIS RECALL CAMPAIGN. PLEASE SEE SUPPLEMENTAL REPORT NO. 4) THE EMERGENCY EXIT DOOR HANDLE BEGINS CORRODING AROUND THE SECURING ROLL PIN AND SQUARE DRIVE MECHANISM CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE. CONTINUED CORROSION AND PITTING WEAKENS THE HANDLE. HANDLES WEAKENED BY CORROSION MAY BREAK WHILE TRYING TO OPEN THE DOOR FROM THE EXTERIOR.

Consequence: IN THE EVENT OF AN EMERGENCY, A PERSON ON THE OUTSIDE OF THE BUS MAY BREAK THE DOOR HANDLE TRYING TO OPEN THE EMERGENCY EXIT POTENTIALLY DELAYING EVACUATION AND INCREASING THE RISK OF PERSONAL INJURY TO THE VEHICLE'S OCCUPANTS.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPLACE THE HANDLES WITH A MORE ROBUST HANDLE FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS. THE RECALL BEGAN ON AUGUST 18, 2008, AND NOTIFICATION FOR THE REVISED POPULATION IS EXPECTED TO BEGIN ON OR ABOUT APRIL 29, 2009. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.

Reported: 2008-07-30 (July 30, 2008)

DAIMLER TRUCKS IS RECALLING 3,773 MY 1996 THROUGH 2002 THOMAS BUILT MVP ER SCHOOL BUSES MANUFACTURED FROM JUNE 8, 1995 THROUGH FEBRUARY 16, 2001, EQUIPPED WITH CATERPILLAR 3116 AND 3126 ENGINES. UN-FUSED POWER CABLES WERE TIE-WRAPPED TO A WIRE BRAID ENGINE FUEL RETURN HOSE. OVER TIME THESE CABLES MAY CHAFE, WEARING THROUGH THE WIRE LOOM AND EVENTUALLY THROUGH THE CABLE INSULATION AND FUEL LINE COVERING IN AN AREA NOT EASILY DETECTABLE DURING NORMAL MAINTENANCE WITHOUT REMOVING THE TIE WRAPS AND OPENING THE WIRE LOOM. UN-FUSED AND UN-SWITCHED POWER CABLES WHICH WEAR THROUGH AND CONTACT THE FUEL LINE WIRE BRAID MAY SHORT CIRCUIT.

Consequence: IN THE EVENT OF A SHORT CIRCUIT, A VEHICLE FIRE CAN OCCUR.

Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND INSPECT AND REPLACE THE CABLES AS NECESSARY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 28, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.