1997 Thomas ER MODEL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 1997 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
97V154000 · Steering:Hydraulic Power Assist:Pump
Reported: 1997-09-12 (September 12, 1997)
VEHICLE DESCRIPTION: TRANSIT BUSES. A BURR ON THE SPOOL BORE OF THE STEERING GEAR PUMPS CAN RESULT IN THE LOSS OF OIL FLOW.
Consequence: THIS CONDITION CAN CAUSE LOSS OF POWER STEERING ASSIST AND/OR OVERHEATING THE ENGINE.
Remedy: THOMAS BUILT IS REQUESTING OWNERS TO INSPECT THE DATE CODE ON THE STEERING GEAR PUMP. IF THE PUMP IS STAMPED WITH A DATE CODE PRIOR TO 6/1/97 AND DOES NOT HAVE AN "L" OR AN "RL" STAMPED ON THE IDENTIFICATION TAG, THE OWNER WILL BE INSTRUCTED TO REPLACE THE PUMP. OWNERS WILL BE SHIPPED A REPLACEMENT PUMP AND DETAILED REPAIR INSTRUCTIONS. IF THE OWNER SO DESIRES, THOMAS BUILT CAN DO THE INSPECTION AND REPAIR ON THESE BUSES.
NHTSA campaign record ↗97V177000 · Steering: Steering Wheel/Handle Bar
Reported: 1997-10-20 (October 20, 1997)
VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES. IF DEBRIS BECOMES TRAPPED BETWEEN THE PLASTIC CUP, WHICH SEALS THE OPENING WHERE THE STEERING COLUMN COMES THROUGH THE BUS FLOOR AND THE STEERING KNUCKLE, THE STEERING LINKAGE CAN BIND.
Consequence: BINDING OF THE STEERING LINKAGE COULD CAUSE THE DRIVER TO OVER STEER THE VEHICLE, POSSIBLY RESULTING IN LOSS OF CONTROL OF THE VEHICLE OR A CRASH.
Remedy: OWNERS ARE REQUESTED TO REMOVE THE PLASTIC SEAL WHICH WILL LEAVE AN OPENING BETWEEN THE VEHICLE FLOOR AND THE STEERING COLUMN. THOMAS BUILT IS IN THE PROCESS OF DESIGNING A PROPER SEAL FOR THAT AREA, AND THIS SEAL WILL BE SENT TO OWNERS FOR INSTALLATION.
NHTSA campaign record ↗