2002 Thomas Built Buses SAF-T-LINER HD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes, Hydraulic:Pedals And Linkages is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Pedals And Linkages | 1 |
Service Brakes, Hydraulic:Pedals And Linkages: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
2007: 1
Pattern summary
Service Brakes, Hydraulic:Pedals And Linkages leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10183285 · 2007-02-22 (February 22, 2007)
2002 THOMAS FREIGHTLINER SCHOOL BUS- BUS WAS ON ACTIVITY TRIP AT ANOTHER SCHOOL AND NOTICED A HARD PEDAL ON BRAKES AFTER UNLOADING THE KIDS. TOLD DRIVER NOT TO MOVE BUS. BROUGHT OVER DIFFERENT BUS AND TOWED THAT ONE BACK. MECHANIC NOTICED THE CLEVIS PEDAL ROD HAD SEPARATED IN THE BOOT BEHIND FOOT PEDAL. THE GROMMET THAT HELD IT TOGETHER WAS BAD CAUSING IT TO COME LOOSE. *JB
Owner-reported narrative. Look up ODI 10183285 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V320000 · Suspension:Rear:Springs:Air Suspension System
Reported: 2002-12-02 (December 2, 2002)
ON CERTAIN SCHOOL AND TRANSIT BUSES EQUIPPED WITH REYCO REAR AXLE AIR SUSPENSIONS, DEFLATED SUSPENSION AIR BAGS COULD CREATE EXCESSIVE DRIVELINE ANGLES CAUSING U-JOINT DAMAGE.
Consequence: THE DRIVE SHAFT COULD FALL OFF OF THE BUS. FOLLOWING VEHICLES COULD THEN RUN OVER THIS OBSTACLE, INCREASING THE RISK OF DAMAGE TO THE FOLLOWING VEHICLE.
Remedy: DEALERS WILL INSTALL AXLE STOPS TO LIMIT REAR SUSPENSION TRAVEL AND FASTENER TORQUE WILL BE CHECKED ON THE SUSPENSION HEIGHT CONTROL ROD. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗