2024 Thomas Built Buses SAF-T-LINER C2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
14 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
14 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V259000 · Steering:Linkages:Tie Rod Assembly
Reported: 2023-04-07 (April 7, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
NHTSA campaign record ↗23V330000 · Structure:Body
Reported: 2023-05-08 (May 8, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built SAF-T-LINER C2 school buses. A rear exterior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL972.
NHTSA campaign record ↗23V333000 · Structure:Body
Reported: 2023-05-09 (May 9, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
NHTSA campaign record ↗23V621000 · Electrical System
Reported: 2023-09-06 (September 6, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built Buses SAF-T-Liner C2 school buses. The electrical cables for the air conditioning (AC) may not be installed properly, which can allow the electrical connection to overheat.
Consequence: An overheated electrical connection increases the risk of a fire.
Remedy: Dealers will inspect and tighten the electrical cables, as necessary, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL981.
NHTSA campaign record ↗23V669000 · Structure:Emergency:Escape/Egress/Exit:Latching/Release System
Reported: 2023-10-03 (October 3, 2023)
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
NHTSA campaign record ↗23V670000 · Structure:Emergency:Escape/Egress/Exit:Latching/Release System
Reported: 2023-10-03 (October 3, 2023)
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence: An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
NHTSA campaign record ↗23V843000 · Structure:Body
Reported: 2023-12-13 (December 13, 2023)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-LINER C2 and 2024 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL986.
NHTSA campaign record ↗24V336000 · Parking Brake
Reported: 2024-05-14 (May 14, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built SAF-T-Liner C2 and SAF-T-Liner C2 Jouley school buses. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
Consequence: Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
Remedy: Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.
NHTSA campaign record ↗24V401000 · Steering:Linkages:Tie Rod Assembly
Reported: 2024-06-04 (June 4, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
Consequence: Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
NHTSA campaign record ↗24V478000 · Structure:Emergency:Escape/Egress/Exit
Reported: 2024-06-26 (June 26, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
Remedy: Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
NHTSA campaign record ↗24V569000 · Electrical System:Wiring
Reported: 2024-08-01 (August 1, 2024)
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2025 Saf-T-Liner C2 and Saf-T-Liner C2 Jouley school buses. The ground cable for the air conditioning system may have been improperly installed and overheat.
Consequence: An overheated ground cable can increase the risk of a fire.
Remedy: Dealers will inspect and repair the ground cable connection, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1008.
NHTSA campaign record ↗26V228000 · Exterior Lighting:Hazard Flashing Warning Lights
Reported: 2026-04-09 (April 9, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2024-2027 Saf-T-Liner C2 school buses. The vehicle's software may misinterpret contact if the door switch is bumped, deactivating the amber and red warning lights and the stop sign arm.
Consequence: Warning lights and a stop sign arm that fail to activate will not warn other drivers the school bus is slowing down, increasing the risk of a crash or injury.
Remedy: Dealers will update the amber and red warning light software, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1032.
NHTSA campaign record ↗26V522000 · Fuel System, Diesel:Storage:Tank Assembly
Reported: 2026-08-10 (August 10, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 school buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Consequence: During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.
Remedy: Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters are expected to be mailed October 9, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1037.
NHTSA campaign record ↗26V523000 · Fuel System, Diesel:Storage:Tank Assembly
Reported: 2026-08-10 (August 10, 2026)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2027 Thomas Built Buses Saf-T-Liner C2 transit buses. The fuel tank cage material and fuel system mounting may be incompatible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
Consequence: During a crash, an incompatible fuel tank cage and fuel system may result in a fuel leak, increasing the risk of a fire.
Remedy: Dealers will reconfigure components to accommodate the existing fuel tank cage, free of charge. Owner notification letters are expected to be mailed October 9, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1037.
NHTSA campaign record ↗