2021 Tesla MODEL Y: complaints, problems and recalls

HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38193324?ROWNUMBER=7 IT HAS TRAVELLED AN AMAZING 221 MILES BEFORE THE FRONT WHEEL FELL OFF AND CAUSED A WHOOPSIE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT TESLA IS USING THE SAME FRAGILE SUSPENSION GIBLETS THAT ARE USED IN ALL THE OTHER MODELS OF TESLA. THE TOP BALL-JOINT HAS POPPED APART. THE STEMS ON THE LOWER BALL JOINTS HAVE SNAPPED. IT IS 99% CERTAIN THAT THE OTHER DAMAGE TO THE CAR WAS CAUSED BY A LOSS OF CONTROL AFTER THE FRONT WHEEL WENT WHOMPY. IT'S N…

Owner-reported narrative. 210 miles reported. Look up ODI 11376387 at NHTSA ↗

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVE…

Owner-reported narrative. 70 miles reported. Look up ODI 11376690 at NHTSA ↗

TESLA ADDED NEW AUTO-DIMMING MIRRORS IF YOU ADJUST FOR A PERSON 5'10" OR ABOVE THE MIRRORS DON'T ADJUST TO SEE THE LEFT LANE. IT POINTS DOWN AND TO THE RIGHT. I TOOK DELIVERY OF VEHICLE AND MADE FORMAL COMPLAINT TO DELIVERY TEAM ON 11/27/2020. I WENT WITH SENIOR SERVICE TECH AT THE SERVICE CENTER AND ALL NEW DELIVERY WITH THESE NEW MIRRORS DO NOT ADJUST UP AND TO THE LEFT FOR TALLER DRIVERS. I HAVE A PREVIOUS VIN WITHOUT NEW AUTO DIMMING MIRRORS AND DOES NOT HAVE THIS SAFETY ISSUE. HAVE DISCUSSED WITH A MULTITUDE OF OWNERS WITH NEW MIRRORS …

Owner-reported narrative. Look up ODI 11383108 at NHTSA ↗

DRIVER SIDE MIRROR WON'T GO OUTWARD AND UP ENOUGH. I CAN'T SEE ANYTHING IN THE NEXT LANE. REALLY DANGEROUS FOR TALL PEOPLE LIKE 6'00"

Owner-reported narrative. Look up ODI 11383431 at NHTSA ↗

THE DRIVER SIDE MIRROR DOES NOT GOT FAR LEFT OR UP ENOUGH. I AM 5'11. I HAD ANOTHER MODEL Y BEFORE THIS WITHOUT THE AUTO DIMMING MIRRORS. DID NOT HAVE AN ISSUE AT ALL WITH THE MIRROR. RIGHT NOW THE MIRRORS I CANNOT SEE ANYTHING ON MY NEXT LANE ON DRIVER SIDE. NEARLY HIT SOMEONE ALREADY BECAUSE OF THIS. NOT SURE IF IT IS MIRROR ASSEMBLY OR THE GLASS ITSELF. BUT I IMAGINE MOST LIKELY SOMETHING TO DO WITH HOW IT IS INSTALL. I THINK THE MIRROR'S INITIAL SETTING IS NOT PLACED CORRECTLY SO THE MOTOR CAN'T GO PAST ANYWHERE. THE MIRROR ALSO DOESN'T SIT…

Owner-reported narrative. Look up ODI 11383925 at NHTSA ↗

THE DRIVER SIDE MIRROR CANNOT BE ANGLED LEFT ENOUGH TO DISPLAY PROPERLY WHAT'S ON THE LEFT SIDE OF THE VEHICLE. AS SUCH, MORE THAN 1/3 OF THE MIRROR DISPLAYS THE CAR ITSELF INSTEAD OF POTENTIAL OTHER CARS OR OBJECTS ON THE REAR LEFT (SEE ATTACHED PICTURE). THERE IS A WAY TO ANGLE FURTHER THE LEFT THE MIRROR IF IT IS ANGLED DOWN. HOWEVER THIS LEADS TO A WORST SITUATION WHERE WE SEE ONLY THE GROUND NEXT TO THE VEHICLE INSTEAD OF CARS OR OBJECTS ON THE REAR LEFT. THIS IS A RECENT ISSUE INTRODUCED IN MODEL YS WITH AUTO-DIMMING MIRRORS ONLY AN…

Owner-reported narrative. 15 miles reported. Look up ODI 11384012 at NHTSA ↗

CLUNK NOISE COMING FROM FRONT END SUSPENSION WHILE DRIVING ON THE FREEWAY. THEN THE STEERING WHEEL STARTED TO GO OFF CENTERED, SLIGHTLY TO THE RIGHT, AND HAD SOME PLAY. THE STEERING WHEEL HAD TO BE HELD TIGHTLY TO KEEP CAR DRIVING STRAIGHT. I CALLED TESLA AND TOOK IT IN TO THEIR LAKE FOREST SERVICE CENTER. THE CLUNK CAN BE FELT AND HEARD WHILE TURNING LEFT ONTO DRIVE WAY. SERVICE WAS ABLE TO REPRODUCE NOICE BUT WAS NOT ABLE TO PINPOINT THE CAUSE. TECH DID STATE THAT A BOLT WAS 1/8 OF A TURN LOOSE. TECH PERFORMED ALIGNMENT AND STATE THST NOISE W…

Owner-reported narrative. 300 miles reported. Look up ODI 11386558 at NHTSA ↗

TL* THE CONTACT OWNS A 2021 TESLA MODEL Y. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK INTO A PARKING SPACE AT A VERY SLOW SPEED THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE IN A STORE PARKING LOT AND THE VEHICLES SPEED HAD INCREASED TO APPROXIMATELY 50 MPH. DURING THE INCIDENT DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT BEFORE THE VEHICLE STOPPED. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAI…

Owner-reported narrative. 600 miles reported. Look up ODI 11387206 at NHTSA ↗

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Consequence: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.

Reported: 2021-05-25 (May 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

Reported: 2021-10-25 (October 25, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Reported: 2021-10-29 (October 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Reported: 2021-11-21 (November 21, 2021)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Consequence: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

Remedy: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

Reported: 2022-01-27 (January 27, 2022)

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Reported: 2022-02-01 (February 1, 2022)

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

Reported: 2022-02-02 (February 2, 2022)

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

Reported: 2022-02-04 (February 4, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Reported: 2022-04-12 (April 12, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Reported: 2022-05-09 (May 9, 2022)

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

Reported: 2022-09-19 (September 19, 2022)

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

Reported: 2022-11-15 (November 15, 2022)

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Consequence: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

Reported: 2023-02-15 (February 15, 2023)

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Reported: 2024-02-27 (February 27, 2024)

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Reported: 2024-07-24 (July 24, 2024)

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Reported: 2024-12-17 (December 17, 2024)

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

Reported: 2026-05-04 (May 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

Reported: 2026-08-04 (August 4, 2026)

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.