2023 Tesla MODEL S: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
112 owner complaints analyzed
13 distinct recall campaigns
83,166 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 58 of 112 complaints (51.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 66 | 58.9% |
| Braking behavior | 11 | 9.8% |
| Transmission and shifting | 1 | 0.9% |
| Electrical and battery issues | 1 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 58 |
| Steering | 20 |
| Forward Collision Avoidance: Adaptive Cruise Control | 12 |
| Forward Collision Avoidance: Automatic Emergency Braking | 8 |
| Electrical System | 6 |
| Vehicle Speed Control | 6 |
| Visibility/Wiper | 6 |
| Exterior Lighting | 5 |
Unknown Or Other: 58; Steering: 20; Forward Collision Avoidance: Adaptive Cruise Control: 12; Forward Collision Avoidance: Automatic Emergency Braking: 8; Electrical System: 6; Vehicle Speed Control: 6; Visibility/Wiper: 6; Exterior Lighting: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (1). 110 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 21 |
| 2024 | 64 |
| 2025 | 16 |
| 2026 | 11 |
2023: 21; 2024: 64; 2025: 16; 2026: 11
Pattern summary
Unknown Or Other leads the component reports. Steering behavior appears in 66 complaint narratives. Braking behavior appears in 11 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11501003 · 2023-01-10 (January 10, 2023)
The steering wheel and lack of lane change and transmission stocks makes the vehicle hard to control at low speeds. Swiping the screen forward for Drive and backward for Reverse does not create any tactile confirmation. Low speed parking lot maneuvers have already resulted in a few close calls. Along the same lines, the steering wheel makes low speed control difficult. Finally, the missing lane change stocks creates an obstacle for normal and high speed maneuvering as the process is not intuitive, confirmation of the blinker is somewhat absent…
Owner-reported narrative. Look up ODI 11501003 at NHTSA ↗
Owner report 11519675 · 2023-04-30 (April 30, 2023)
3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…
Owner-reported narrative. Look up ODI 11519675 at NHTSA ↗
Owner report 11521086 · 2023-05-09 (May 9, 2023)
My wife was driving the car through a twisty road, and she heard a clunking noise come from the front passenger door, and then the door opened. A warning came up that the emergency door release was pulled and that the door was open. My wife was the only person in the car and could not have pulled the emergency door release on the passenger side door. I took the car to Tesla, and they were able to confirm the error messages, but did not see anything wrong within the door that they felt explained the issue. They did not have an explanation ot…
Owner-reported narrative. Look up ODI 11521086 at NHTSA ↗
Owner report 11529447 · 2023-06-28 (June 28, 2023)
1) Horn is hazardous. Small 1/4" area hard to locate and activate. Impossible to locate when steering. 2) Turn indicators is hazardous. Hard to locate. Impossible to locate when steering. 3) front parking sensors do not work, 4) rear parking sensors do not work, 5) active lane departure warning does not work, 6) forward collision mitigation does not work, 7) rear collision warning does not work, 8) pedestrian detection system deos not work, 9) driver attention alert does not work.
Owner-reported narrative. Look up ODI 11529447 at NHTSA ↗
Owner report 11531007 · 2023-07-08 (July 8, 2023)
Car suddenly accelerated and crushed into shop in parking lot
Owner-reported narrative. Look up ODI 11531007 at NHTSA ↗
Owner report 11531851 · 2023-07-12 (July 12, 2023)
The car will rapidly break and decelerate with no obstacle in front. The care does this frequently but randomly. The car will slow by 10 -20 mps in a mater of a second or 2. The deceleration is had enough to throw unsuspecting passengers forward into locked seatbelts. It will do this with cars following behind. I wil ldo this between 3-12 or more times over a 100 mile drive. I have asked Tesla to fix this but they have said that this is a limitation of their program and that it can't be fixed. I think it is only a mater of time before th…
Owner-reported narrative. Look up ODI 11531851 at NHTSA ↗
Owner report 11540722 · 2023-08-25 (August 25, 2023)
This is the second time in the last two weeks that my backup camera has stopped working. I have talk to the service center about this I was told that it is not a safety issue but a convenience to the driver and that I should use my mirrors and turn my head around to see what is behind me. I have taken my car in the service center to see if they can fix the problem (8/23/2023). Backup camera worked for a while than stopped again . I have made another appointment with the service center to see if they can fix the problem (8/29/2023.
Owner-reported narrative. Look up ODI 11540722 at NHTSA ↗
Owner report 11542250 · 2023-09-02 (September 2, 2023)
I have only owned my Tesla S for three months and have had several close call situations that would not have been as close if the car had a proper horn trigger located underneath the steering wheel airbag cover. The small capacitive button on the right side of the wheel simply isn’t safe, and 30+ years of driving has permanently imprinted the center location of the horn in my brain. In emergency situations, my subconscious makes me hit that large pad in the center of the wheel. And by the time I figure out why the horn isn’t sounding, it’s too …
Owner-reported narrative. Look up ODI 11542250 at NHTSA ↗
Recall history
13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V085000 · Steering:Automated/Adaptive Steering
Reported: 2023-02-15 (February 15, 2023)
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
NHTSA campaign record ↗23V488000 · Seat Belts:Front
Reported: 2023-07-14 (July 14, 2023)
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Consequence: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
NHTSA campaign record ↗23V489000 · Forward Collision Avoidance: Sensing System: Camera
Reported: 2023-07-14 (July 14, 2023)
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Consequence: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Remedy: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
NHTSA campaign record ↗23V743000 · Steering: Steering Wheel/Handle Bar | Air Bags:Frontal
Reported: 2023-11-03 (November 3, 2023)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
NHTSA campaign record ↗23V838000 · Electrical System:Adas:Driver Monitoring:Software
Reported: 2023-12-12 (December 12, 2023)
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
NHTSA campaign record ↗23V862000 · Electrical System:Software | Latches/Locks/Linkages:Doors:Latch
Reported: 2023-12-19 (December 19, 2023)
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
NHTSA campaign record ↗24V035000 · Back Over Prevention: Sensing System: Camera
Reported: 2024-01-22 (January 22, 2024)
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
NHTSA campaign record ↗24V051000 · Electrical System: Instrument Cluster/Panel
Reported: 2024-01-30 (January 30, 2024)
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA campaign record ↗24V376000 · Seat Belts:Front:Warning Light/Devices
Reported: 2024-05-28 (May 28, 2024)
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
NHTSA campaign record ↗24V554000 · Electrical System:Software | Latches/Locks/Linkages:Hood:Latch
Reported: 2024-07-24 (July 24, 2024)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
NHTSA campaign record ↗24V967000 · Air Bags:Frontal:Driver Side:Cushion
Reported: 2024-12-23 (December 23, 2024)
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
NHTSA campaign record ↗25V172000 · Air Bags | Electrical System:Horn
Reported: 2025-03-19 (March 19, 2025)
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
NHTSA campaign record ↗26V283000 · Back Over Prevention:Software
Reported: 2026-05-04 (May 4, 2026)
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
NHTSA campaign record ↗