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U.S. public vehicle records

2012 Tesla MODEL S: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

61 owner complaints analyzed

8 distinct recall campaigns

68,481 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 41 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 37 of 61 complaints (60.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1016.4%
Steering behavior69.8%
Braking behavior46.6%
Engine operation11.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
37
Unknown Or Other
12
Suspension
9
Exterior Lighting
5
Power Train
5
Visibility/Wiper
5
Back Over Prevention
2
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit
2
Component breakdown data
CategoryCount
Electrical System37
Unknown Or Other12
Suspension9
Exterior Lighting5
Power Train5
Visibility/Wiper5
Back Over Prevention2
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit2

Electrical System: 37; Unknown Or Other: 12; Suspension: 9; Exterior Lighting: 5; Power Train: 5; Visibility/Wiper: 5; Back Over Prevention: 2; Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
7
50,000 to 74,999
15
75,000 to 99,999
8
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9997
50,000 to 74,99915
75,000 to 99,9998
100,000 to 149,9996
150,000 and above1

Under 25,000: 4; 25,000 to 49,999: 7; 50,000 to 74,999: 15; 75,000 to 99,999: 8; 100,000 to 149,999: 6; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (15). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
2
2016
3
2017
2
2019
2
2020
26
2021
19
2022
3
2023
2
2025
1
2026
1
Complaints over time data
CategoryCount
20152
20163
20172
20192
202026
202119
20223
20232
20251
20261

2015: 2; 2016: 3; 2017: 2; 2019: 2; 2020: 26; 2021: 19; 2022: 3; 2023: 2; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10785486 · 2015-10-23 (October 23, 2015)

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP://WWW.SALVAGERESELLER.COM/VEHICLES/DETAILS/32315405-2012-TESLA-MODEL-S-CA-SAN-DIEGO THERE IS NO OTHER DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION FAILURE. THERE WAS A CRASH BACK IN 2013 WHICH WAS BLAMED ON THE DRIVER OF THE OTHER CAR. HTTP:…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10785486 at NHTSA ↗

Owner report 10789052 · 2015-11-08 (November 8, 2015)

THIS IS THE STOLEN CAR WHICH CRASHED IN HOLLYWOOD. PHOTOGRAPHS AT THE SCENE SHOW 3/4 OF A WHEEL AND THE TIRE LYING ON THE GROUND. HERE IS THE LISTING AT THE SALVAGE AUCTION SITE. HTTP://IMGUR.COM/A/H7ROA THE CRASH SITE IMAGES HOW THE FRONT WHEEL BROKEN LOOSE. THE SALVAGE YARD PHOTOGRAPHS SHOW THE OTHER 1/4 OF THE WHEEL STILL BOLTED TO THE BROKEN KINGPIN. THE WHEEL HAS BEEN SLICED IN TWO WHILE STILL ROLLING ON THE ROAD. IT WOULD BE IMPOSSIBLE FOR THAT SLICING TO HAVE OCCURRED POST IMPACT. THERE ARE 100,00 OF THESE CARS ON ROADS AROUND …

Owner-reported narrative. 10,000 miles reported. Look up ODI 10789052 at NHTSA ↗

Owner report 10885723 · 2016-07-18 (July 18, 2016)

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER BUMPS AND WOULD PULL TO THE LEFT. AGAIN THE VEHICLE IS IN MOTION AND THIS WAS FELT THE MOST WHEN TURNING FULL MOTION AND/OR BACKING UP AND TURNING. WHEN LOOKING AT ONE OF THE CONTROL-ARM JOINTS AFTER I NOTICED A VERY LOUD CLUNK AND COMPARING IT …

Owner-reported narrative. 67,000 miles reported. Look up ODI 10885723 at NHTSA ↗

Owner report 10917208 · 2016-10-18 (October 18, 2016)

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETAILIMAGES.ASPX?IMAGEURL=2&ITEMID=23306666 THE PHOTOGRAPHS SHOW THAT THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF AND THE WHEEL IS HANGING SIDEWAYS OUT OF THE WHEEL WELL. THE CAR HAS NOT BEEN IN A CRASH. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. THESE STEERING KNUCKLES ARE A MADE FROM LOW PRESSURE DIE CAST ALUMINIUM WHICH IS CLEARLY NOT STRONG ENOUGH FOR THE PURPOSE. THERE ARE MANY EXAMPLES WHERE THE KNUCKLE HAS SIMPLY SNAPPED C…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10917208 at NHTSA ↗

Owner report 10925274 · 2016-11-09 (November 9, 2016)

HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=21921554&ITEMID=23249264&ROWID=16&PAGESOURCE=VEHICLERESULTS THE STEERING KNUCKLE HAS SNAPPED IN HALF. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO VISIBLE DAMAGE TO THE CAR THAT WOULD EXPLAIN WHY THE KNUCKLE HAS SNAPPED IN HALF. UP UNTIL 2015 THE STEERING KNUCKLE WAS MADE FROM HOLLOW CAST ALUMINUM AND THERE HAVE BEEN MANY OTHER INCIDENTS WHERE THE KNUCKLE HAS SNAPPED. THE DESIGN WAS CHANGED IN 2015 TO A SOLID H-SECTION BUT FAILURES OF THAT PART AND OF …

Owner-reported narrative. 20,000 miles reported. Look up ODI 10925274 at NHTSA ↗

Owner report 10959509 · 2017-03-08 (March 8, 2017)

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10959509 at NHTSA ↗

Owner report 10983204 · 2017-05-03 (May 3, 2017)

ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24890595&ROWNUMBER=53&LOADRECENT=TRUE SUSPENSION HAS COLLAPSED, WHEELS JAMMED UP IN THE WELLS. THIS DOES NOT LOOK LIKE COLLISION DAMAGE. WHY DOES THIS CAR NOT HAVE LIMIT STOPS ON THE SUSPENSION? A SIMPLE AIR LEAK CAN CAUSE THE WHEELS TO JAM UP. PLEASE INVESTIGATE. VERY CONCERNED CITIZEN ETC. ETC.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10983204 at NHTSA ↗

Owner report 11208159 · 2019-05-16 (May 16, 2019)

I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME. THE CAR HAS NEVER BEEN IN AN ACCIDENT, NEVER BOTTOMED OUT OR BEEN DRIVEN OFF-ROAD, JUST NORMAL STREETS AND HIGHWAYS. I WAS QUOTED $3,300 TO HAVE THIS FIXED, THEY WILL REPLACE WITH A NEW OR RE-MANUFACTURED SUBFRAME . I HAVE ATTACHED A PICTURE OF ANOTHER PERSONS SUBFRAME WHERE THE METAL SHEARED AWAY. TH…

Owner-reported narrative. 90,300 miles reported. Look up ODI 11208159 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V780000 · Seat Belts:Front

Reported: 2015-11-23 (November 23, 2015)

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

Consequence: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

NHTSA campaign record ↗
17V023000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017)

Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.

NHTSA campaign record ↗
17V260000 · Parking Brake

Reported: 2017-04-19 (April 19, 2017)

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Consequence: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

NHTSA campaign record ↗
18V204000 · Steering:Electric Power Assist System

Reported: 2018-03-29 (March 29, 2018)

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.

NHTSA campaign record ↗
21V035000 · Visibility:Defroster/Defogger/Hvac System | Exterior Lighting:Turn Signal | Back Over Prevention:Software

Reported: 2021-01-29 (January 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗