2015 Terex AERIAL DEVICES: complaints, problems and recalls

Reported: 2015-03-23 (March 23, 2015)

Terex South Dakota, Inc. (Terex) is recalling certain model year 2014-2015 Aerial Devices and General Digger Derricks manufactured March 28, 2014, to March 1, 2015. In the affected vehicles, the fasteners that attach the turntable bearing to the carrier and the aerial or the digger derrick may fail.

Consequence: If the attaching bolts fail, the boom may fall, increasing the risk of injury to the operator or those nearby.

Remedy: Terex will notify owners, and dealers will check the affected bolts, replacing them as necessary, free of charge. The recall begin on March 27, 2015. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN616.

Reported: 2016-01-26 (January 26, 2016)

Terex South Dakota, Inc. (Terex) is recalling certain model year 2011-2015 SCM48, SCM50, and SCM55 aerial devices manufactured August 24, 2011, to November 5, 2015. The affected vehicles have a leveling cylinder linkage that can be forced past its intended stop position, causing damage to, and failure of, the leveling system.

Consequence: If the leveling system fails, the aerial platform may tilt, increasing the risk of injury to the user or those nearby.

Remedy: Terex will notify owners, and dealers will install a stop to prevent excessive cylinder linkage movement, free of charge. The recall began on February 22, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN627.

Reported: 2016-02-29 (February 29, 2016)

Terex South Dakota, Inc. (Terex) is recalling certain 2008-2015 TLM37, TLM37P, TLM39, TLM41, TLM50, TLM55, and TLLM60 aerial devices manufactured June 18, 2008, to September 28, 2015. On the affected devices, both the boom tip leveling cylinder and the master cylinder at the elbow may make contact with the structural components, potentially damaging the boom tip leveling cylinder rod eye and the master cylinder rod eye.

Consequence: Repeated contact may result in the rod eyes cracking. This cracking can lead to the failure of the boom tip leveling cylinder rod eye and the platform tilting unexpectedly which could cause the occupants to fall from the aerial platform, increasing their risk of injury.

Remedy: Terex will notify owners, and dealers will modify the aerial devices to prevent the components from making contact. The recall began on April 11, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN621.

Reported: 2016-03-29 (March 29, 2016)

Terex South Dakota (Terex) is recalling certain model year 2011-2016 HR, HRX, TC, TCX, and SML aerial devices. The affected aerial devices may have inadequate welds at the boom tip leveling sprockets. A failure of these welds may result in the platform tilting unexpectedly.

Consequence: If the platform tilts unexpectedly, the user may fall, increasing their risk of injury.

Remedy: Terex will notify owners. Terex will notify owners and provide a leveling sprocket for any unit with a cracked weld on the leveling sprocket or provide a reinforcement kit for any unit without a cracked weld on the leveling sprocket, free of charge. The recall began on May 24, 2016. Owners may contact Terex South Dakota at 1-800-982-8975. Terex's number for this recall is SN638.

Reported: 2017-05-15 (May 15, 2017)

Terex South Dakota (TSD) is recalling certain 2007-2016 vehicles equipped with Terex C4000, FC, HR, HRX, SCM, TC, TCX, TL, TPL, and XT aerial devices and digger derricks used for utility line work. In the event of a short circuit of a tool plugged into the onboard electrical socket, the GFPE breaker may not trip at the proper current before the user receives a shock.

Consequence: Without proper protection against electrical shock, the user has a greater risk of injury.

Remedy: TSD will notify owners, and dealers will replace the breakers with GFCI breakers that will trip at a lower current, free of charge. The recall began on June 27, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN658.

Reported: 2017-05-15 (May 15, 2017)

Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.

Consequence: If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.

Remedy: TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.