2013 Suzuki SX4: complaints, problems and recalls

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING UP A HILL, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AND THE TAIL PIPE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Owner-reported narrative. 35,000 miles reported. Look up ODI 10622372 at NHTSA ↗

STARTED TO HAVE A LOUD SQUEAL COME OUT OF THE RIGHT SIDE OF THE CAR. TOOK IT TO DEALERSHIP AND THEY DIAGNOSED AS THE AXLE. IT HAS BEEN ALMOST TWO-MONTHS AND THEY HAVE YET TO GET IN AN AXLE SINCE THERE ARE NONE AVAILABLE THROUGHOUT THE WORLD. THEY SAID THERE MUST BE AN ISSUE WITH THE AXLES SINCE THERE IS NONE AVAILABLE AND THEY HAVE NOT BEEN ABLE TO GET ONE. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10648641 at NHTSA ↗

WE PURCHASED THE CAR IN JANUARY OF 2013 AND I NOTICED THIS ISSUE RIGHT AWAY. THE FRONT PASSENGER SEAT AIRBAG LIGHT INDICATES THAT THE AIRBAG IS NOT ON WHEN I SIT ON THE FRONT PASSENGER SEAT. I BROUGHT THE CAR TO SEVERAL DEALERS THAT SERVICE SUZUKIS, BUT THEY SAY ALL THE CODES COME BACK AS NORMAL. WHEN ANYONE ELSE BUT ME SITS ON THAT SEAT, THE AIRBAG IS ON. I WEIGH 110 POUNDS. EVERYONE ELSE WHO HAS SAT ON THAT SEAT HAS WEIGHED MORE THAN 110 POUNDS.THE LAST DEALER I BROUGHT THE CAR TO CALLED SUZUKI AND THEY TOLD THE MECHANIC THERE WAS NO WAY TO T…

Owner-reported narrative. Look up ODI 10667397 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE MAKING A LEFT TURN AT 15 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A MECHANIC AND WAS DIAGNOSED AS A WRITE OFF. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Owner-reported narrative. 33,000 miles reported. Look up ODI 10670123 at NHTSA ↗

RECEIVED A RECALL NOTICE FROM SUZUKI. TOOK IT TO THE DEALER FOR REPAIRS. THEY SAID THEY DON'T HAVE THE REPAIR PARTS, NEVER HAD THE REPAIR PARTS AND DON'T KNOW WHEN THEY MIGHT GET THE REPAIR PARTS. THEY SAID THAT THERE IS NO ONE TO CALL AT SUZUKI SINCE THEY HAVE EXITED THE US MARKET. *TR

Owner-reported narrative. 13,998 miles reported. Look up ODI 10680554 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Owner-reported narrative. 36,000 miles reported. Look up ODI 10725691 at NHTSA ↗

SNOW TIRES INSTALLERSAID MY REAR BRAKES WERE SHOT. BEFORE LONG I BEGAN TO HEAR METAL ON METAL. THE MILEAGE WAS 40,000. TOO SOON FOR BRAKES TO WEAR OUT. I HAD THEM FIXED - $285 + TAX. CABIN FILTER ($12.87 ONLINE) REPLACED - $21.95, DEBRIS REMOVED $40. WHY ISN'T THERE A SCREEN AT THE INTAKE TO ELIMINATE RODENTS?

Owner-reported narrative. 40,000 miles reported. Look up ODI 10808657 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED FOR NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN). THE CONTACT STATED THAT THERE WAS NO FAILURE TO THE VEHICLE PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE VEHICLE BECAME DIFFICULT TO PLACE IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT KNOB FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS N…

Owner-reported narrative. 76,000 miles reported. Look up ODI 10850805 at NHTSA ↗

Reported: 2013-11-18 (November 18, 2013)

Suzuki del Caribe (Suzuki) is recalling certain model year 2013 SX4 vehicles manufactured December 26, 2012, through February 4, 2013 and equipped with a continuously variable transmission. The bolts that fasten the drive plate to the torque converter may not have been installed with sufficient torque and may loosen and come out.

Consequence: If the bolts detach they can get caught between the drive plate and cylinder block, which may cause the engine to stall, increasing the risk of a vehicle crash.

Remedy: Suzuki will notify owners, and dealers will inspect the torque converter bolts, tightening them as necessary, free of charge. The recall began on January 7, 2014. Owners may contact Suzuki at 1-800-572-1490. Suzuki's recall number is VE.

Reported: 2014-12-22 (December 22, 2014)

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.

Consequence: If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.

Remedy: Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Reported: 2015-09-22 (September 22, 2015)

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.

Consequence: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Remedy: Suzuki will notify owners, and dealers will replace the power steering pump, free of charge. The recall began on October 9, 2015. Owners may contact Suzuki's customer service number at 1-800-934-0934. Suzuki's number for this recall is VS.

Reported: 2018-05-17 (May 17, 2018)

Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2013 Suzuki Kizashi and SX4 vehicles equipped with a Continuously Variable Transmission (CVT). The Transmission Control Module (TCM) may fail causing a reduction in speed or reduced vehicle acceleration.

Consequence: A reduction in vehicle speed or reduced acceleration can increase the risk of a crash.

Remedy: Suzuki will notify owners, and dealers will replace the TCM, free of charge. The recall began on June 11, 2018. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is 4005 to 4008.

Reported: 2018-11-14 (November 14, 2018)

Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.

Consequence: A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Remedy: Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.