2002 Suzuki AERIO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
2 distinct recall campaigns
27,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 13 complaints (7.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 23.1% |
| Steering behavior | 3 | 23.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine And Engine Cooling:Cooling System | 1 |
| Engine And Engine Cooling:Engine | 1 |
| Latches/Locks/Linkages:Doors:Latch | 1 |
| Latches/Locks/Linkages:Trunk Lid:Lock | 1 |
| Power Train | 1 |
| Service Brakes, Hydraulic | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Caliper | 1 |
Electrical System: 1; Engine And Engine Cooling:Cooling System: 1; Engine And Engine Cooling:Engine: 1; Latches/Locks/Linkages:Doors:Latch: 1; Latches/Locks/Linkages:Trunk Lid:Lock: 1; Power Train: 1; Service Brakes, Hydraulic: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (4). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 3 |
| 2004 | 4 |
| 2005 | 2 |
| 2006 | 1 |
| 2007 | 2 |
| 2017 | 1 |
2003: 3; 2004: 4; 2005: 2; 2006: 1; 2007: 2; 2017: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10034557 · 2003-08-25 (August 25, 2003)
WHEN APPLYING PRESSURE REAR WINDOW SEALANT PEELS OFF AND STICKS TO THE SIDE OF THE VEHICLE. DEALER STATED THIS MAY BE CAUSED BY THE HEAT. VEHICLE IS WITHIN THE REMEDY SCOPE FOR A RECALL WITH THE FRONT WINDSHIELD.
Owner-reported narrative. Look up ODI 10034557 at NHTSA ↗
Owner report 10042355 · 2003-10-06 (October 6, 2003)
BRAKE CALIPER HAS A HOLE AND LEAKS, CAUSING BRAKE FAILURE . *AK
Owner-reported narrative. Look up ODI 10042355 at NHTSA ↗
Owner report 10049928 · 2003-12-02 (December 2, 2003)
WHILE DRIVING AT 60 MPH CONSUMER HEARD A POPPING SOUND, AND THE STEERING WHEEL SHIMMIED. THE SAME THING HAPPENED WHEN THE BRAKES WERE DEPRESSED. DEALER INSPECTED THE VEHICLE, AND FOUND THAT THE ROTORS NEEDED TO BE REPLACED. *AK
Owner-reported narrative. 8,000 miles reported. Look up ODI 10049928 at NHTSA ↗
Owner report 10053089 · 2004-01-13 (January 13, 2004)
HAD WHEEL BEARINGS REPLACED ON VEHICLE AT 12,000 MILES AND AGAIN AT 30,000 MILES. AT 42,000 MILES AXLE BROKE AT THE WHEEL. THIS CAUSED THE VEHICLE TO CRASH AND CAUSE $4,400.00 IN DAMAGE TO THE FRONT END.
Owner-reported narrative. 42,500 miles reported. Look up ODI 10053089 at NHTSA ↗
Owner report 10053357 · 2004-02-19 (February 19, 2004)
WHEN BRAKING THERE IS A GRINDING AND OR POPPING NOISE. ALSO, THE BRAKE PEDAL FEELS SOFTER THAN NORMAL. VEHICLE HAS BEEN SERVICED 4 TIMES FOR THIS ISSUE, BUT THE CAUSE OF THE NOISE HAS NOT BEEN DETERMINED. *AK THE CONSUMER NOTICED A POPPING NOISE IN THE FRONT END AND PULSATION IN THE BRAKES AND STEERING WHEEL. SUZUKI ADMITTED THAT THERE WAS A PROBLEM BUT THEY WEREN'T SURE OF HOW TO RESOLVE. THE EMERGENCY BRAKE LIGHT WOULD COME WHEN TRAVELING AT CERTAIN ANGLES BOTH ON AND OFF RAMP. *SC
Owner-reported narrative. 8,004 miles reported. Look up ODI 10053357 at NHTSA ↗
Owner report 10053404 · 2004-01-05 (January 5, 2004)
CONSUMER STATED THAT VEHICLE STOPPED ON THE FREEWAY AS SHE WAS EXITING ONTO A RAMP. CALIFORNIA HIGHWAY PATROL CAME TO HER RESCUE. AFTER HAVING THE VEHICLE TAKEN TO A SUZUKI DEALER, AND CHECKED, CONSUMER WAS TOLD THAT BALL JOINTS FELL OUT. *AK
Owner-reported narrative. Look up ODI 10053404 at NHTSA ↗
Owner report 10072297 · 2004-05-07 (May 7, 2004)
FRONT WHEEL BEARINGS WORE OUT PREMATURELY. *AK
Owner-reported narrative. 50,000 miles reported. Look up ODI 10072297 at NHTSA ↗
Owner report 10112844 · 2005-02-22 (February 22, 2005)
WHILE TURNING RIGHT AT 45 MPH THE LOWER CONTROL ARM SNAPPED. CONSUMER LOST STEERING CONTROL AND HIT A POLE. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THE LOWER CONTROL ARM. *AK THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY AS DESIGNED. UPDATED 02/09/06. *JB
Owner-reported narrative. 19,000 miles reported. Look up ODI 10112844 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V223000 · Visibility:Windshield
Reported: 2003-06-16 (June 16, 2003)
CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.
Consequence: IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
NHTSA campaign record ↗07V307000 · Power Train:Manual Transmission
Reported: 2007-07-15 (July 15, 2007)
ON CERTAIN VEHICLES EQUIPPED WITH 5-SPEED MANUAL TRANSMISSIONS, DUE TO IMPROPER SHAPE OF THE CLIP, THE RETAINING CLIP THAT KEEPS THE GEAR SHIFT CABLE ATTACHED TO THE GEAR SHIFT LEVER CAN CONTACT THE GEAR SHIFT LEVER HOUSING IF EXCESSIVE LATERAL FORCE IS APPLIED WHEN SHIFTING TO FIRST GEAR.
Consequence: REPEATED SHIFTING IN THIS MANNER CAN EVENTUALLY CAUSE THE RETAINING CLIP TO BREAK. IF THE RETAINING CLIP BREAKS, THE SHIFT CABLE CAN BECOME DISCONNECTED FROM THE SHIFT LEVER, RESULTING IN LOSS OF THE ABILITY TO CHANGE TRANSMISSION GEARS.
Remedy: DEALERS WILL REPLACE THE GEAR SHIFT CABLE RETAINING CLIP WITH A CLIP THAT HAS A DIFFERENT SHAPE. THE RECALL BEGAN ON AUGUST 13, 2007. OWNERS MAY CONTACT AMERICAN SUZUKI AT 1-800-934-0934.
NHTSA campaign record ↗