2026 Subaru SOLTERRA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2026 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 9 of 17 complaints (52.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 5 | 29.4% |
| Braking behavior | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 9 |
| Unknown Or Other | 4 |
| Exterior Lighting | 3 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel/Propulsion System | 1 |
| Lane Departure: Assist | 1 |
| Service Brakes | 1 |
Electrical System: 9; Unknown Or Other: 4; Exterior Lighting: 3; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Lane Departure: Assist: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 17 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 17 |
2026: 17
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11720865 · 2026-02-27 (February 27, 2026)
Malfunction of the lane keeping assistance - I have had two incidents, where the second has resulted in damage to the vehicle. First incident, lane assist (passive) system jerked me off of an exit lane into the rumble strips before I could correct. (no damage done) This was approx. Mid-late January, and unknown conditions. I didn't think to report it until I was prompted by the Subaru Maintenance facility after incident #2. Second incident - active lane keeping assist was on (with adaptive cruise control) for my own testing on this new car. …
Owner-reported narrative. Look up ODI 11720865 at NHTSA ↗
Owner report 11725703 · 2026-03-19 (March 19, 2026)
I am reporting a defect involving the Bluetooth and infotainment system in my 2026 Subaru Solterra. While driving, the vehicle’s Bluetooth connection consistently disconnects after approximately 5–10 minutes. The phone call itself does not drop; however, the connection to the vehicle’s hands-free system fails. In addition, infotainment functions such as audio streaming and app connectivity also disconnect or become unstable. This issue occurs repeatedly during normal operation and has been reproduced multiple times. This creates a safety con…
Owner-reported narrative. Look up ODI 11725703 at NHTSA ↗
Owner report 11725750 · 2026-03-20 (March 20, 2026)
Bluetooth consistently drops my calls, it is not my phone, because the call doesn't drop completely, am able yo pick up my phone and continue to talk. This takes away my hands free driving, which can be dangerous. Been an on going issue since I purchased the car almost 2 months ago.
Owner-reported narrative. Look up ODI 11725750 at NHTSA ↗
Owner report 11728844 · 2026-04-02 (April 2, 2026)
Phone calls constantly get dropped using hands free CarPlay, requiring me to switch to using my phone manually on the call. Big safety issue. I see online in numerous forums that this is an issue with Subaru use of CarPlay. It is not the phone, and I have tried every fix suggested.
Owner-reported narrative. Look up ODI 11728844 at NHTSA ↗
Owner report 11736125 · 2026-05-06 (May 6, 2026)
Phone will not stay connected, radio, Bluetooth is not working.
Owner-reported narrative. Look up ODI 11736125 at NHTSA ↗
Owner report 11736431 · 2026-05-07 (May 7, 2026)
Phone calls constantly get dropped using hands free Android Auto, requiring me to use my phone manually on the call. This is a major safety issue requiring attention to be pulled away from the road. I see online in numerous forums and in other NHTSA complaints that this is an issue with Solterra models and the use of CarPlay and Android Auto. It is not my phone as the situation does not occur in our other vehicles, and I have tried every fix suggested.
Owner-reported narrative. Look up ODI 11736431 at NHTSA ↗
Owner report 11736820 · 2026-05-10 (May 10, 2026)
There’s an issue with car play disconnecting phone my phone. The microphone cuts out and I cannot safely make phone calls or use phone commands. I’m basically forced to pull over so I can use my phone. Subaru has been aware of this issue for months now and should have disclosed it to me prior to sale. I already took car in once but there was nothing they could do.
Owner-reported narrative. Look up ODI 11736820 at NHTSA ↗
Owner report 11738743 · 2026-05-19 (May 19, 2026)
The low beams headlights, when you go over a bump they visibly shake, it is distracting. I checked forums and other owners are complaining of same problem with this model.
Owner-reported narrative. Look up ODI 11738743 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
26V393000 · Electrical System:Propulsion System
Reported: 2026-06-18 (June 18, 2026)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric vehicles. The electronic control unit (ECU) that controls the high voltage battery may experience a fault, resulting in a loss of drive power.
Consequence: An unexpected loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery ECU software, free of charge. Owner notification letters were mailed August 17, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LA07 and 26TA11. Subaru's number for this recall is WRG26.
NHTSA campaign record ↗