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U.S. public vehicle records

2016 Subaru LEGACY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

146 owner complaints analyzed

3 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 81 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 49 of 146 complaints (33.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues3524.0%
Braking behavior1913.0%
Transmission and shifting1510.3%
Steering behavior149.6%
Engine operation10.7%
Fuel system concerns10.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
49
Unknown Or Other
41
Visibility/Wiper
17
Steering
16
Power Train
12
Vehicle Speed Control
9
Service Brakes
8
Engine
7
Component breakdown data
CategoryCount
Electrical System49
Unknown Or Other41
Visibility/Wiper17
Steering16
Power Train12
Vehicle Speed Control9
Service Brakes8
Engine7

Electrical System: 49; Unknown Or Other: 41; Visibility/Wiper: 17; Steering: 16; Power Train: 12; Vehicle Speed Control: 9; Service Brakes: 8; Engine: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
26
25,000 to 49,999
28
50,000 to 74,999
18
75,000 to 99,999
4
100,000 to 149,999
2
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00026
25,000 to 49,99928
50,000 to 74,99918
75,000 to 99,9994
100,000 to 149,9992
150,000 and above3

Under 25,000: 26; 25,000 to 49,999: 28; 50,000 to 74,999: 18; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 3

25,000 to 49,999 miles has the most reports with usable mileage (28). 65 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
3
2016
11
2017
15
2018
8
2019
19
2020
20
2021
27
2022
15
2023
12
2024
4
2025
8
2026
4
Complaints over time data
CategoryCount
20153
201611
201715
20188
201919
202020
202127
202215
202312
20244
20258
20264

2015: 3; 2016: 11; 2017: 15; 2018: 8; 2019: 19; 2020: 20; 2021: 27; 2022: 15; 2023: 12; 2024: 4; 2025: 8; 2026: 4

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 35 complaint narratives. Braking behavior appears in 19 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10781185 · 2015-10-09 (October 9, 2015)

THE HEADREST ANGLE IS COMPLETELY UNCOMFORTABLE. IT WILL CAUSE PEOPLE DO ACCIDENT, BECAUSE THEY CAN'T DRIVE WITH EASE.

Owner-reported narrative. 5,000 miles reported. Look up ODI 10781185 at NHTSA ↗

Owner report 10789608 · 2015-11-10 (November 10, 2015)

EYESIGHT PACKAGES ADAPTIVE CRUISE CONTROL WITH LANE-DEPARTURE AND AUTO-BRAKING DOESN'T WORK. DEALER REFUSES TO FIX.

Owner-reported narrative. 12 miles reported. Look up ODI 10789608 at NHTSA ↗

Owner report 10811326 · 2015-12-20 (December 20, 2015)

HIGH GLOSS NAVIGATION SCREEN AND HIGH GLOSS FINISH ON VENTS REFLECT SUN AT CERTAIN ANGLES AND RESULT IN SUN BEING REFLECTED INTO DRIVERS EYES CAUSING A BLINDING CONDITION. THIS HAPPENS WHEN DRIVING DURING DAYLIGHT WHEN SUN IS OUT. THIS IS A SEVERE AND SIGNIFICANT SAFETY ISSUE. I HAVE DRIVEN SUBARUS FOR YEARS AND JUST GOT THE 2016 LEGACY. HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. HAVE TO PUT A TOWEL OVER AREA WHEN SUN IS OUT TO DRIVE WITHOUT BEING BLINDED.

Owner-reported narrative. 850 miles reported. Look up ODI 10811326 at NHTSA ↗

Owner report 10823304 · 2016-01-31 (January 31, 2016)

UNINTENDED ACCELERATION. THREE EPISODES STARTING FROM AUGUST 2015. (DELIVERY MONTH OF CAR). WAS SLOWING DOWN,FOOT LIGHTLY ON BRAKE AT ENTRANCE GATE TO MY COMMUNITY,WHEN ENGINE SURGED AND CAR STARTED ACCELERATING. STOMPED HARD ON BRAKE TO STOP FORWARD MOTION. LASTED ONLY A FEW SECONDS AND WENT BACK TO NORMAL. OTHER 2 TIMES ALMOST IDENTICAL CIRCUMSTANCES. HAVE FIRST APPT. WITH SUBARU OM FEB. 2 2016.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10823304 at NHTSA ↗

Owner report 10849849 · 2016-03-15 (March 15, 2016)

I BOUGHT THE CAR AS A DEALER CAR (THEY TOLD ME IT WAS REGISTERED TO A MANAGER AS A TEST CAR). IT HAD 4,810 MILES WHEN I BOUGHT IT. I HAVE DRIVEN THE CAR JUST OVER 300 MILES. WHEN I TEST DRIVE IT, IT MADE A SOUND LIKE A STONE HIT THE WINDSHIELD. THEN ALMOST EVERY TIME I HAVE DRIVEN IT SINCE, INCLUDING THREE TIMES TODAY, IT MADE THE SAME EXACT SOUND. I WAS DRIVING BOTH IN CITY TRAFFIC (RED LIGHT TO RED LIGHT) AND ON A TOLL ROAD WITH LIMITED TRAFFIC. WHEN I GOT OUT AND LOOKED AT THE WINDSHIELD, I NOTICED LITERALLY 50 OR MORE SMALL "CHIPS" IN …

Owner-reported narrative. 5,000 miles reported. Look up ODI 10849849 at NHTSA ↗

Owner report 10850619 · 2016-03-20 (March 20, 2016)

WE PICKED UP A BRAND NEW SUBARU LEGACY YESTERDAY AND DROVE IT APPROXIMATELY 75 HOME LATE IN THE AFTERNOON. AFTER I GOT ON THE INTERSTATE TRAVELLING EAST THERE WAS A TERRIBLE, BLINDING GLARE COMING OFF THE INFOTAINMENT/CLIMATE CONTROL AREA. IT IS COVERED WITH A VERY GLOSSY MATERIAL. SOME GLARE ALSO CAME OFF THE SILVER TRIM ON THE DASHBOARD ABOVE THE GLOVEBOX, AND TO THE LEFT OF THE DRIVER CONSOLE, BUT THE WORST IS THE INFOTAINMENT SCREEN. I WAS BLINDED, DISTRACTED, AND ENDED UP WITH A BLINDING MIGRAINE. CAN'T SUBARU COME UP WITH A NON-GLARE FILM…

Owner-reported narrative. 30 miles reported. Look up ODI 10850619 at NHTSA ↗

Owner report 10854385 · 2016-04-08 (April 8, 2016)

DURING CERTAIN TIMES OF THE DAY IN THE MORNING AND AFTERNOON WHEN THE SUN IS AT AN ANGLE THROUGH THE FRONT DOOR WINDOWS THERE IS A BLINDING GLARE ON THE INFOTAINMENT SCREEN AS WELL AS THE HIGH GLOSS CLEAR COVER THAT COVERS THE AREA AROUND THE 7 INCH SCREEN. EVEN WITH SUNGLASSES ON IT IS LIKE LOOKING INTO THE SUN. THIS IS A SERIOUS SAFETY ISSUE AND DESIGN FLAW. MY BROTHER HAS THE SAME ISSUE ON A USED 2015 LEGACY THAT HE JUST BOUGHT. IN ADDITION THE SILVER METALLIC LIKE STRIP ABOVE THE GLOVE COMPARTMENT CREATES A PIERCING GLARE.

Owner-reported narrative. 5 miles reported. Look up ODI 10854385 at NHTSA ↗

Owner report 10854665 · 2016-04-10 (April 10, 2016)

RIGHT REAR SEAT DOES NOT LATCH/LOCK IN PLACE IN UPRIGHT POSITION. LEFT REAR SEAT DOES LATCH/LOCK IN PLACE IN UPRIGHT POSITION.

Owner-reported narrative. 39 miles reported. Look up ODI 10854665 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V502000 · Power Train:Driveline:Driveshaft | Power Train:Automatic Transmission

Reported: 2015-08-10 (August 10, 2015)

Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.

Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.

Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.

NHTSA campaign record ↗
15V794000 · Power Train:Driveline:Differential Unit | Power Train:Driveline:Driveshaft

Reported: 2015-11-24 (November 24, 2015)

Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.

Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.

Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.

NHTSA campaign record ↗
16V292000 · Steering:Column

Reported: 2016-05-11 (May 11, 2016)

Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Consequence: The loss of steering ability would increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.

NHTSA campaign record ↗