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2004 Subaru LEGACY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

49 owner complaints analyzed

10 distinct recall campaigns

85,000 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 25 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 26 of 49 complaints (53.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior714.3%
Steering behavior510.2%
Transmission and shifting12.0%
Engine operation12.0%
Electrical and battery issues12.0%
Fuel system concerns12.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
26
Engine
5
Vehicle Speed Control
5
Fuel/Propulsion System
4
Engine And Engine Cooling
2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
2
Electrical System
1
Fuel System, Other
1
Component breakdown data
CategoryCount
Air Bags26
Engine5
Vehicle Speed Control5
Fuel/Propulsion System4
Engine And Engine Cooling2
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip2
Electrical System1
Fuel System, Other1

Air Bags: 26; Engine: 5; Vehicle Speed Control: 5; Fuel/Propulsion System: 4; Engine And Engine Cooling: 2; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 2; Electrical System: 1; Fuel System, Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
2
100,000 to 149,999
7
150,000 and above
5
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9992
100,000 to 149,9997
150,000 and above5

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 7; 150,000 and above: 5

Under 25,000 miles has the most reports with usable mileage (7). 24 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
4
2005
3
2008
2
2010
2
2011
1
2012
1
2013
1
2014
3
2015
1
2016
12
2017
12
2019
1
2020
4
2023
2
Complaints over time data
CategoryCount
20044
20053
20082
20102
20111
20121
20131
20143
20151
201612
201712
20191
20204
20232

2004: 4; 2005: 3; 2008: 2; 2010: 2; 2011: 1; 2012: 1; 2013: 1; 2014: 3; 2015: 1; 2016: 12; 2017: 12; 2019: 1; 2020: 4; 2023: 2

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 7 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10057876 · 2004-03-11 (March 11, 2004)

WHILE DRIVING VEHICLE AT LOW SPEEDS ENGINE IDLES , CAUSING THE DRIVER TO PUT THE VEHICLE IN NEUTRAL. *AK SUDDEN RANDOM ENGINE SURGE WHILE GOING FROM PARK TO DRIVE. ENGINE SURGE HAPPENED 6 TIMES ALREADY, 4 OF WHICH HAPPENED IN A WEEK. *LA

Owner-reported narrative. Look up ODI 10057876 at NHTSA ↗

Owner report 10061959 · 2004-03-11 (March 11, 2004)

TRANSMISSION FAILURE. *AK

Owner-reported narrative. 590 miles reported. Look up ODI 10061959 at NHTSA ↗

Owner report 10082145 · 2004-07-16 (July 16, 2004)

WHEN REVVING THE ENGINE POPPED NOISE. AS A RESULT, THE VEHICLE BACK FIRED. *AK

Owner-reported narrative. 19,000 miles reported. Look up ODI 10082145 at NHTSA ↗

Owner report 10094939 · 2004-10-04 (October 4, 2004)

WHILE DRIVING.THERE WAS A COLLISION CONSUMER'S VEHICLE WAS HIT ON DRIVERS SIDE. THE OTHER DRIVER WAS DRIVING AT 35-40 MPH. CONSUMER'S SEAT BELT CAME UNDONE. THERE WERE NO INJURIES.*AK

Owner-reported narrative. 1,800 miles reported. Look up ODI 10094939 at NHTSA ↗

Owner report 10117352 · 2005-03-30 (March 30, 2005)

2004 SUBARU LEGACY EXPERIENCING PROBLEMS WITH ANTI-LOCK BRAKE SYSTEM.*MR THE CONSUMER STATED THE ABS LOCKED UP THE BRAKES/WHEELS AND CAUSED THE VEHICLE TO SLIDE AND THE CONSUMER WAS UNABLE TO STEER THE VEHICLE. THE REAR DEFROSTER WAS INOPERATIVE *JB

Owner-reported narrative. Look up ODI 10117352 at NHTSA ↗

Owner report 10117674 · 2005-05-13 (May 13, 2005)

WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER CONTINUED TO APPLY THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK SECOND FAILURE OCCURRED WHILE BRAKING FOR A STOP SIGN. THE VEHICLE CONTINUED TO ACCELERATE AN RAN INTO THE BACK OF A PICKUP TRUCK. THERE WAS NO DAMAGE TO PICKUP EXCEPT THAT THE VEHICLE'S HOOD WA…

Owner-reported narrative. Look up ODI 10117674 at NHTSA ↗

Owner report 10120859 · 2005-05-13 (May 13, 2005)

DT: 04/30/05 PROBLEM BEGAN. AT LOW SPEEDS, THE BRAKES WERE NOT RESPONDING AND CAUSED EXTENDED STOPPING DISTANCE AND THE STEERING FELT OUT OF CONTROL. AN ACCIDENT OCCURRED ON 05/07/05. AT 35 MPH COMING AROUND A CURVE ON A RAINY DAY, THE CONSUMER TRIED TO SLOW DOWN, BUT BRAKES LOCKED, AND THE CONSUMER SLID WITH NO STEERING ABILITY. THE CONSUMER COULDN'T KEEP THE CAR ON THE ROAD. SHE WENT OFF THE ROAD AND HEAD ON COLLISION WITH A TREE OCCURRED. TOTAL LOSS OF VEHICLE. SLIGHT INJURIES TO DRIVER, NO OTHER CARS INVOLVED. *JB

Owner-reported narrative. 11,000 miles reported. Look up ODI 10120859 at NHTSA ↗

Owner report 10227252 · 2008-05-11 (May 11, 2008)

THE TREAD OF THIS TIRE SEPARATED FROM THE TIRE WHILE DRIVING. THE TIRE HAD APPROXIMATELY 45,000 MILES OF USE. THE TREAD WARRANTY WAS FOR 60,000 MILES. THE RETAILER WOULD NOT TAKE CORRECTIVE ACTION. I WAS TOLD THAT CONTINENTAL WOULD NOT DO ANYTHING BECAUSE THE TREAD WAS WORN, DESPITE THE FACT THAT I HAD 15,000 MILES LEFT ON THE TREAD WARRANTY. THE RETAILER ALSO INFORMED ME THAT THEY NO LONGER CARRIED THIS TIRE. *TR

Owner-reported narrative. 80,600 miles reported. Look up ODI 10227252 at NHTSA ↗

Recall history

10 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V303000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 2003-08-20 (August 20, 2003)

CERTAIN PASSENGER OR SPORT UTILITY VEHICLES MAY HAVE A LOOSE OR OUT OF POSITION FUEL FILLER HOSE CLAMP.

Consequence: THIS COULD RESULT IN FUEL LEAKAGE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND TIGHTEN THE CLAMP ON THE FUEL FILLER HOSE. OWNER NOTIFICATION BEGAN AUGUST 27, 2003. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
04V128000 · Vehicle Speed Control:Cables

Reported: 2004-03-16 (March 16, 2004)

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
14V763000 · Air Bags

Reported: 2014-12-01 (December 1, 2014)

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been partially superseded by 15V-323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V-323.

NHTSA campaign record ↗
15V323000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2015-05-28 (May 28, 2015)

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1-800-955-9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V-399 (WQL-48) and partially supersedes recall 14V-763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed NHTSA of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.

NHTSA campaign record ↗
16V358000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-25 (May 25, 2016)

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.

NHTSA campaign record ↗
16V359000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-25 (May 25, 2016)

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKB-16. Note: This notice is only for vehicles that were not covered by 16V-358 for Zone A.

NHTSA campaign record ↗
16V361000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2016-05-25 (May 25, 2016)

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming, or "Zone C.". These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not previously covered in 16V-358 for Zone A or 16V-359 for Zone B.

NHTSA campaign record ↗
20V001000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2020-01-02 (January 2, 2020)

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.

NHTSA campaign record ↗
20V002000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2020-01-02 (January 2, 2020)

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.

NHTSA campaign record ↗
20V003000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2020-01-02 (January 2, 2020)

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.

NHTSA campaign record ↗