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U.S. public vehicle records

2014 Subaru CROSSTREK: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

1 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 13 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 7 of 16 complaints (43.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting425.0%
Braking behavior212.5%
Engine operation16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
7
Unknown Or Other
3
Electrical System
2
Engine
2
Exterior Lighting
2
Service Brakes
2
Vehicle Speed Control
2
Structure:Body
1
Component breakdown data
CategoryCount
Power Train7
Unknown Or Other3
Electrical System2
Engine2
Exterior Lighting2
Service Brakes2
Vehicle Speed Control2
Structure:Body1

Power Train: 7; Unknown Or Other: 3; Electrical System: 2; Engine: 2; Exterior Lighting: 2; Service Brakes: 2; Vehicle Speed Control: 2; Structure:Body: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
5
75,000 to 99,999
2
100,000 to 149,999
3
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9995
75,000 to 99,9992
100,000 to 149,9993
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 3; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (5). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
4
2018
4
2019
8
Complaints over time data
CategoryCount
20174
20184
20198

2017: 4; 2018: 4; 2019: 8

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 4 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11003555 · 2017-07-07 (July 7, 2017)

I WAS DRIVING ON THE TURNPIKE, ALL MY DASH LIGHTS WENT ON, & THE CAR STARTED BUCKING LIKE AN UNBROKEN HORSE AT 70 MILES AN HOUR WHILE I WAS SURROUNDED BY TRACTOR TRAILERS. I MANAGED TO GET HOME BY SWITCHING THE CAR TO MANUAL SHIFTING. TAKING THE CAR TO THE SUBARU DEALER, I WAS TOLD BY THE SERVICE DEPARTMENT: 1. THAT RODENTS HAD EATEN PARTIALLY THROUGH MY SPEED SENSOR WIRE AND IT FINALLY COMPLETELY DISCONNECTED WHILE I WAS ON THE HIGHWAY. THE SPEED SENSOR WIRE IS WHAT TELLS THE TRANSMISSION TO SHIFT. 2. THAT THEY SEE THIS PROBLEM AT LEAST …

Owner-reported narrative. 37,000 miles reported. Look up ODI 11003555 at NHTSA ↗

Owner report 11005998 · 2017-07-17 (July 17, 2017)

AUTOMOBILE WAS TAKEN TO HAVE AN OIL CHANGE AND WHEN CAR WAS ATTEMPTED TO DRIVE OUT THERE WAS A SLIPPAGE OF THE DRIVE TRAIN. I STOPPED AND HAD THE CAR CARRIED TO A MECHANIC THAT I TRUSTED. I EXPLAINED TO HIM WHAT I HAD OBSERVED AT THE CHANGING OF THE OIL AND AS A PRECAUTION HE DRAINED BOTH THE OIL AND THE TRANSMISSION AS I TOLD HIM THAT IT WAS POSSIBLE THAT THEY MAY HAVE DRAINED THE TRANSMISSION OIL. HE REPLACE THE TRANSMISSION OIL WITH THE PROPER TRANSMISSION FLUID AS CALLED FOR BY SUBARU. THE CAR STILL WOULD NOT RUN PROPERLY. I THEN HAD …

Owner-reported narrative. Look up ODI 11005998 at NHTSA ↗

Owner report 11041020 · 2017-10-30 (October 30, 2017)

NORMAL ACCELERRATION VEHICLE MAKES WINDING NOISE. DOES NOT ACCELERATE, ENGINE RPM INCREASES. PROLONG TIME TO ACCELERATE TO NORMAL SPEED AT THE TIME.(I.E. 50MPH).

Owner-reported narrative. 9 miles reported. Look up ODI 11041020 at NHTSA ↗

Owner report 11045364 · 2017-11-11 (November 11, 2017)

ON NOVEMBER 11TH, 2017 AT 12:30AM A POLICE OFFICER WOKE US UP TO INFORM US THAT OUR HAD SPONTANEOUSLY CAUGHT ON FIRE. THE VEHICLE WAS PARKED ON A CITY STREET, TURNED OFF, AND NOT MOVING. THE CAR HAD BEEN PARKED AND TURNED OFF FOR FOR APPROXIMATELY 5 HOURS BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT RULED THAT IT WAS A MECHANICAL FAILURE AND NOT ARSON. THE FIRE ALSO TOTALED THE CAR THAT WAS PARKED IN FRONT OF IT. THE REASON FOR THE FIRE IS CURRENTLY UNKNOWN ALTHOUGH THE INSURANCE COMPANY IS ASSIGNING AN INVESTIGATOR TO FOLLOW UP ON THE FIRE DEPAR…

Owner-reported narrative. 53,000 miles reported. Look up ODI 11045364 at NHTSA ↗

Owner report 11080940 · 2018-03-22 (March 22, 2018)

WHEEL BEARINGS 3 SO FAR HAVE FAILED WHILE IN MOTION

Owner-reported narrative. 59,000 miles reported. Look up ODI 11080940 at NHTSA ↗

Owner report 11140179 · 2018-10-13 (October 13, 2018)

IT IS OCTOBER 2018 AND I HAVE REPLACED MY HEADLIGHTS THREE TIMES SINCE FEBRUARY 2018. THE LIGHTS CONTINUOUSLY BURN OUT. I HAVE READ FORUMS ONLINE OF OTHERS COMPLAINING ABOUT THIS, AS WELL.

Owner-reported narrative. 60,000 miles reported. Look up ODI 11140179 at NHTSA ↗

Owner report 11152564 · 2018-11-19 (November 19, 2018)

MY VEHICLE WAS PURCHASED BY ME AT 24K MILES I HAVE DRIVEN NOW TO 70K MILES AND NEED 2 NEW FRONT AXELS. I HAVE BEEN SITTING AT THE DEALERSHIP FOR 3 HOURS AND THEY HAVE GONE THROUGH 3 DIFFERENT REPLACEMENT AXELS ON THE LEFT SIDE. THIS IS NOT THE FIRST TIME THIS CAR HAS GIVEN ME ISSUES BUT BEING LESS THAN 100K MILES AND NEEDING 2 NEW AXLES?? THAT IS INSANE. THE CAR CLICKS WHEN I TURN AND MAKES A CLUNKING NOISE

Owner-reported narrative. 69,000 miles reported. Look up ODI 11152564 at NHTSA ↗

Owner report 11161315 · 2018-12-14 (December 14, 2018)

TL* THE CONTACT OWNS A 2014 SUBARU CROSSTREK. WHILE THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SUDDENLY REVVED AND THE VEHICLE ACCELERATED AND CRASHED INTO A CONCRETE BARRIER. THE DEALER (DELLA SUBARU, 5105 U.S. AVE, PLATTSBURGH, NY 12901, [phone removed]) DENIED ANY KNOWLEDGE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

Owner-reported narrative. 90,000 miles reported. Look up ODI 11161315 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V149000 · Exterior Lighting:Brake Lights:Switch

Reported: 2019-02-28 (February 28, 2019)

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

NHTSA campaign record ↗