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U.S. public vehicle records

2007 Sterling 9500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

5 distinct recall campaigns

222,250 mi median reported failure mileage

Scope: 2007 model year. Data snapshot: . 1 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Tires is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Tires
1
Component breakdown data
CategoryCount
Tires1

Tires: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above1

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1

150,000 and above miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
1
Complaints over time data
CategoryCount
20101

2010: 1

Pattern summary

Tires leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10367898 · 2010-11-26 (November 26, 2010)

I HAD A TIRE BLOW OUT ON 9/8/2010. THE RIGHT FRONT TIRE BLEW WHILE I WAS TRAVELING AT ABOUT 55 MILES PER HOUR FROM HOUSTON TO GALVESTON TX. THE HOLE CAP CAME OF THE TIRE LIKE IT WAS A USED RECAP TIRE. THE TIRE CRACKED THE HOOD AS WELL AS THE RIGHT FRONT FENDER AND THE WHEEL WELL COVER IT ALSO THREW THE HOOD OUT OF ALIGNMENT. THE TIRE GOT REPLACED BUT THE REST OF THE DAMAGES ARE STILL PENDING. AFTER MY TIRE BLOWOUT THERE HAS BEEN 3 OTHER DRIVERS WHO'VE HAD THE SAME PROBLEM, AND I DO NOT FEEL SAFE DRIVING ON THOSE TIRES ANYMORE. I HAVE CONTACTE…

Owner-reported narrative. 222,250 miles reported. Look up ODI 10367898 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V400000 · Engine And Engine Cooling

Reported: 2009-10-08 (October 8, 2009)

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2007-2010 FREIGHTLINER, STERLING AND WESTERN STAR VEHICLES EQUIPPED WITH DETROIT DIESEL DD15 EPA07 ENGINES WHICH WERE MANUFACTURED WITH GRID HEATERS. INCREASED INTERNAL GRID HEATER RESISTANCE CAUSED BY IMPROPERLY TIGHTENED SCREWS MAY MELT THE SOLDER ON THE GRID HEATER CIRCUIT BOARD LEADING TO A SHORT CIRCUIT.

Consequence: A SHORT-CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED FREE OF CHARGE BY DETROIT DIESEL AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS TO PROVIDE COLD WEATHER STARTING WITHOUT THE NEED OF A GRID HEATER. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5800 AND DAIMLER TRUCKS AT 1-800-547-0712.

NHTSA campaign record ↗
10V341000 · Engine And Engine Cooling

Reported: 2010-07-27 (July 27, 2010)

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

NHTSA campaign record ↗
11V146000 · Engine And Engine Cooling

Reported: 2011-03-03 (March 3, 2011)

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.

NHTSA campaign record ↗
12V074000 · Engine And Engine Cooling:Engine:Diesel

Reported: 2012-02-28 (February 28, 2012)

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

NHTSA campaign record ↗
20V214000 · Exterior Lighting

Reported: 2020-04-14 (April 14, 2020)

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

NHTSA campaign record ↗