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U.S. public vehicle records

2004 Starcraft STARLITE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

4 distinct recall campaigns

Not available median reported failure mileage

Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

Component breakdown data
CategoryCount

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

Complaints over time data
CategoryCount

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

04V161000 · Exterior Lighting:Brake Lights

Reported: 2004-04-05 (April 5, 2004)

CERTAIN BUSES BUILT ON FORD E-SERIES CHASSIS AND EQUIPPED WITH WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE BRAKE LIGHTS WILL NOT FUNCTION IF THE WHEELCHAIR LIFT ENABLE SWITCH IS TURNED ON WHILE THE VEHICLE IS IN GEAR.

Consequence: IF THE BRAKE LIGHTS FAIL TO COME ON, THERE WILL BE NO REAR BRAKE LIGHTS TO INDICATE TO FOLLOWING VEHICLES THAT THE VEHICLE IS DECELERATING, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPAIR THE MAIN ELECTRICAL CIRCUIT BOARD. OWNER NOTIFICATION BEGAN MAY 3, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT STARCRAFT AT 1-800-348-7440, EXT. 312.

NHTSA campaign record ↗
04V520000 · Equipment Adaptive/Mobility

Reported: 2004-10-26 (October 26, 2004)

ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.

Remedy: SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR STARCRAFT AT 574-533-1105.

NHTSA campaign record ↗
05V007000 · Equipment:Other:Labels

Reported: 2005-01-10 (January 10, 2005)

CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE REAR DOOR IS NOT LABELED CORRECTLY TO IDENTIFY THAT IT IS AN EMERGENCY EXIT AND INSTRUCTIONS FOR OPENING THE DOOR ARE NOT AFFIXED TO THE DOOR.

Consequence: IF THE OPERATION OF THE EMERGENCY EXIT DOOR IS NOT UNDERSTOOD, AN OCCUPANT MAY NOT BE ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL INSPECT AND INSTALL AN EMERGENCY EXIT SIGN ABOVE THE REAR DOOR. INSTRUCTIONS FOR OPENING THE DOOR WILL BE MOUNTED NEAR THE HANDLE OF THE DOOR FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 15, 2005. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.

NHTSA campaign record ↗
15V445000 · Equipment:Other:Labels

Reported: 2015-07-13 (July 13, 2015)

Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

Remedy: Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.

NHTSA campaign record ↗