2017 Starcraft Bus QUEST: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
5 distinct recall campaigns
39,603 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Exterior Lighting | 1 |
| Service Brakes | 1 |
Electrical System: 1; Exterior Lighting: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
2020: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11300815 · 2020-01-21 (January 21, 2020)
1.PARKING BREAK IS NOT HOLDING AND STRETCHING THE CABLE REPLACED THE WHOLE UNIT AND IS DOING THE SAME THING AS THE OLD UNIT. 2. BODY CONTROL UNIT FAILS HAVE TO KEEP REPROGRAMMING UNITS OR HAVE TO KEEP BUYING NEW ONES. THIS CONTROLS EMISSIONS, ELECTRICAL, CLIMATE CONTROL, LIGHTING AND MORE. WE HAVE 9 BUSES IN OUR FLEET THAT THIS IS HAPPENING TO.*DT*JB*DT*DT*JB*DT*JB
Owner-reported narrative. 39,603 miles reported. Look up ODI 11300815 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V780000 · Fuel System, Diesel
Reported: 2017-12-06 (December 6, 2017)
Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.
Consequence: If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.
Remedy: Forest River has notified owners, and dealers will inspect the fuel lines, replacing them as necessary, and will install shorter length screws to secure the floor, free of charge. The recall began on December 14, 2017. Owners may contact Starcraft customer service at 1-800-348-7440. Forest River's number for this recall is 05-0592.
NHTSA campaign record ↗18V640000 · Equipment Adaptive/Mobility
Reported: 2018-09-18 (September 18, 2018)
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
NHTSA campaign record ↗18V722000 · Seats
Reported: 2018-10-15 (October 15, 2018)
Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
Remedy: Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.
NHTSA campaign record ↗24V370000 · Structure:Body:Roof And Pillars
Reported: 2024-05-28 (May 28, 2024)
Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."
Consequence: A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.
Remedy: Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.
NHTSA campaign record ↗24V429000 · Structure:Body
Reported: 2024-06-12 (June 12, 2024)
Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence: An insufficient restraining barrier can increase the risk of injury in a crash.
Remedy: Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.
NHTSA campaign record ↗