2021 Sondors METACYCLE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 6 of 9 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 22.2% |
| Engine operation | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 6 |
| Engine | 4 |
| Power Train | 4 |
| Service Brakes | 2 |
| Unknown Or Other | 2 |
| Wheels | 2 |
Electrical System: 6; Engine: 4; Power Train: 4; Service Brakes: 2; Unknown Or Other: 2; Wheels: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 7 |
| 2024 | 2 |
2023: 7; 2024: 2
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11514525 · 2023-03-30 (March 30, 2023)
While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the…
Owner-reported narrative. Look up ODI 11514525 at NHTSA ↗
Owner report 11514791 · 2023-03-31 (March 31, 2023)
Bike was running and suddenly lost power and the D drive disappeared. All switches in the handlebars ceased functioning. I confirmed all controls ceased functioning. Engine kill switch position made no difference. Periodically the bike would flash back into P mode and the switches would work, and, I could enter D but without the ability to accelerate. This period would last maybe 5-10 seconds before the P/D indicator disappeared and all the controls ceased functioning. Bike would not go, needed to be towed. Lost power in traffic. It was raining…
Owner-reported narrative. Look up ODI 11514791 at NHTSA ↗
Owner report 11514992 · 2023-04-02 (April 2, 2023)
The Sondors Metacycle is a motorcycle with non standard controls. Specifically it has two hand brakes like a step through scooter, instead of a foot brake. I do not own one but on a recent test ride I crashed the bike when I went to pull the clutch at a stop, and accidentally locked the rear wheel. This is dangerous and will lead to more accidents as the bike is targeting new riders who will learn bad habits. The bike should have a foot brake per FMVSS.
Owner-reported narrative. Look up ODI 11514992 at NHTSA ↗
Owner report 11516126 · 2023-04-08 (April 8, 2023)
I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.
Owner-reported narrative. Look up ODI 11516126 at NHTSA ↗
Owner report 11524526 · 2023-05-30 (May 30, 2023)
Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.
Owner-reported narrative. Look up ODI 11524526 at NHTSA ↗
Owner report 11531510 · 2023-07-11 (July 11, 2023)
Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.
Owner-reported narrative. Look up ODI 11531510 at NHTSA ↗
Owner report 11545417 · 2023-09-19 (September 19, 2023)
Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.
Owner-reported narrative. Look up ODI 11545417 at NHTSA ↗
Owner report 11573543 · 2024-02-23 (February 23, 2024)
Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.
Owner-reported narrative. Look up ODI 11573543 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.