2020 Smeal AERIAL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V005000 · Equipment
Reported: 2021-01-12 (January 12, 2021)
Smeal Holding, LLC (Smeal) is recalling certain 2020 Aerial and Pumper vehicles, equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, which results in the batteries discharging faster than normal.
Consequence: Inability to use the wireless remote controller may hinder the firefighting efforts, increasing the risk of injury.
Remedy: Smeal will notify owners, and dealers will ask the customer to return the affected controller to Akron Brass for a software update, free of charge. The recall began on January 15, 2021. Owners may contact Smeal customer service at 1-800-867-6478. Smeal's number for this recall is 20-17.
NHTSA campaign record ↗21V029000 · Equipment:Mechanical:Boom/Crane/Ladder
Reported: 2021-01-28 (January 28, 2021)
Smeal Holding, LLC (Smeal) is recalling certain 2009-2020 Aerial Fire Apparatus vehicles equipped with a positional waterway trolley. If the operator attempts to both extend the ladder, and shift from one mode to the other at the same time, the locking tabs can be broken off the locking arms.
Consequence: A damaged positional waterway trolley can become disconnected from the ladder and drop to the ground, increasing the risk of injury or death.
Remedy: Smeal will notify owners, and dealers will adjust the proximity switches for those units equipped with a positional waterway mode shift timer interlock system, free of charge. The recall began on March 25, 2021. Owners may contact Smeal customer service at 1-800-867-6478.
NHTSA campaign record ↗