2014 Smart FORTWO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
13 owner complaints analyzed
0 distinct recall campaigns
6,157 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 9 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 4 of 13 complaints (30.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 15.4% |
| Engine operation | 1 | 7.7% |
| Electrical and battery issues | 1 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 4 |
| Seat Belts | 4 |
| Air Bags | 1 |
| Electrical System | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Suspension | 1 |
| Wheels | 1 |
Engine: 4; Seat Belts: 4; Air Bags: 1; Electrical System: 1; Power Train: 1; Service Brakes: 1; Suspension: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 1 |
| 2019 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
2014: 2; 2015: 3; 2016: 1; 2019: 2; 2021: 1; 2022: 2; 2023: 2
Pattern summary
Engine leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10588504 · 2014-05-15 (May 15, 2014)
WHILE DRIVING AT A STEADY SPEED OF 40MPH, THE VEHICLE SUDDENLY LOST POWER. YOU COULD HEAR THAT THE CYLINDERS AND PISTONS STOPPED WORKING. THE VEHICLE HAD 2 GALLONS OF GAS. WE PUT IN 2 MORE GALLONS AT THE ADJACENT GAS STATION AND LIMPED HOME AT 30MPH. THE DEALERSHIP PICKED UP THE VEHICLE AT OUR HOME AND DROVE IT FROM MILWAUKEE TO CHICAGO WITHOUT INCIDENT. THE DEALERSHIP SAID THEY REPLACED THE PURGE VALVE AND ALL 3 IGNITION COILS;COME AND PICK IT UP. ON OUR DRIVE HOME, GOING A STEADY UNINTERRUPTED 40 MPH (NO STOP SIGNS, OR STOP LIGHTS AT AL…
Owner-reported narrative. 232 miles reported. Look up ODI 10588504 at NHTSA ↗
Owner report 10628051 · 2014-08-25 (August 25, 2014)
LOCAL STREET. RAN OVER A ~4 INCH BOLT IN ROADWAY. PUNCTURED TIRE, BUT THEN THE BOLT KNOCKED 4 HOLES IN THE WHEEL (RIM). I DO NOT CONSIDER A BOLT IN THE ROADWAY TO BE AN UNUSUAL HAZARD. I DO NOT BELIEVE THAT THE WHEEL - TIRE COMBINATION IS SUITABLE FOR USE ON PUBLIC ROADS. I BELIEVE THAT THE WHEEL - TIRE COMBINATION PRESENTS AN IMMEDIATE SAFETY HAZARD FOR USERS OF THIS VEHICLE. *TR
Owner-reported narrative. 6,200 miles reported. Look up ODI 10628051 at NHTSA ↗
Owner report 10680032 · 2015-01-30 (January 30, 2015)
TL*THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD MOVE FROM THE RUN POSITION CAUSING THE VEHICLE TO STALL. THE CONTACT ALSO STATED THAT THE BRAKE AND THE ACCELERATOR PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT STATED MENTIONED THAT WHEN SWITCH FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL, HIS FOOT WOULD GET CAUGHT UNDER THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
Owner-reported narrative. 1,000 miles reported. Look up ODI 10680032 at NHTSA ↗
Owner report 10722112 · 2015-05-29 (May 29, 2015)
MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.
Owner-reported narrative. 2,600 miles reported. Look up ODI 10722112 at NHTSA ↗
Owner report 10723785 · 2015-06-06 (June 6, 2015)
THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.
Owner-reported narrative. 2,500 miles reported. Look up ODI 10723785 at NHTSA ↗
Owner report 10883432 · 2016-07-07 (July 7, 2016)
TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,157.
Owner-reported narrative. 6,157 miles reported. Look up ODI 10883432 at NHTSA ↗
Owner report 11234271 · 2019-07-23 (July 23, 2019)
LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SMART FOR TWO PURE COUPE. I SHOULD NOT HAVE TO BE PAYING AN ADDITIONAL NEARLY $2,000 BECAUSE BOLTS JIGGLED LOSE.I NO LONGER FEEL SECURE IN MY CAR.NOW IM DRIVING IN HOT FLORIDA IN THE SUMMER WITH NO A/C BECAUSE I CANT AFFORD THIS FIX.
Owner-reported narrative. 30,000 miles reported. Look up ODI 11234271 at NHTSA ↗
Owner report 11288478 · 2019-12-11 (December 11, 2019)
TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN OIL LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,666.
Owner-reported narrative. 26,666 miles reported. Look up ODI 11288478 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.