2015 Smart FORTWO COUPE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
29,150 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 2 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Power Train is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1 |
| Unknown Or Other | 1 |
Power Train: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2019 | 1 |
2015: 1; 2019: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10778617 · 2015-09-30 (September 30, 2015)
I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOLATING THE AGREEMENT OF WARANTEE AT PURCHASE. THEY ARE REFUSING TO CORRECT PROBLEM OR ISSUE EXTENDED WARANTEE.
Owner-reported narrative. 1,600 miles reported. Look up ODI 10778617 at NHTSA ↗
Owner report 11176356 · 2019-02-11 (February 11, 2019)
TL* THE CONTACT OWNS A 2015 SMART FORTWO COUPE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ MANHATTAN [phone removed], LOCATED AT 770 11TH AVE, NEW YORK, NY 10019) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.
Owner-reported narrative. 56,700 miles reported. Look up ODI 11176356 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V192000 · Steering
Reported: 2015-03-31 (March 31, 2015)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
NHTSA campaign record ↗