2014 Smart FORTWO CONVERTIBLE ELECTR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
4,200 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Steering | 1 |
Air Bags: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
2016: 1
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10823004 · 2016-01-29 (January 29, 2016)
TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V192000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,2…
Owner-reported narrative. 4,200 miles reported. Look up ODI 10823004 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V192000 · Steering
Reported: 2015-03-31 (March 31, 2015)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
NHTSA campaign record ↗