2017 Smart FORTWO CABRIOLET: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
62,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Power Train is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 1 |
| Seat Belts | 1 |
Power Train: 1; Seat Belts: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
2017: 2
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11021097 · 2017-09-01 (September 1, 2017)
THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.
Owner-reported narrative. 62,000 miles reported. Look up ODI 11021097 at NHTSA ↗
Owner report 11032168 · 2017-10-07 (October 7, 2017)
PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON
Owner-reported narrative. Look up ODI 11032168 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V447000 · Steering
Reported: 2017-07-14 (July 14, 2017)
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Consequence: Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.
NHTSA campaign record ↗