2011 Scion XB: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
54 owner complaints analyzed
5 distinct recall campaigns
63,248 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 41 of 54 complaints (75.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 7.4% |
| Steering behavior | 4 | 7.4% |
| Electrical and battery issues | 1 | 1.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 41 |
| Engine | 6 |
| Engine And Engine Cooling | 2 |
| Service Brakes | 2 |
| Structure:Body | 2 |
| Unknown Or Other | 2 |
| Electrical System | 1 |
| Service Brakes, Hydraulic | 1 |
Air Bags: 41; Engine: 6; Engine And Engine Cooling: 2; Service Brakes: 2; Structure:Body: 2; Unknown Or Other: 2; Electrical System: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 7; 75,000 to 99,999: 0; 100,000 to 149,999: 4; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (7). 37 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 2 |
| 2014 | 2 |
| 2016 | 15 |
| 2017 | 26 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2023 | 2 |
2010: 1; 2011: 2; 2014: 2; 2016: 15; 2017: 26; 2018: 2; 2019: 3; 2020: 1; 2023: 2
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10353582 · 2010-09-02 (September 2, 2010)
2011 SCION XB ABRUPT THROTTLE RESPONSE OFF IDLE. VEHICLE "JACK RABBITS" TO ACCELERATE. VERY HARD TO ACCELERATE SLOWLY AND SAFELY. CAN BE DANGEROUS IN TRAFFIC AND PARKING LOTS. YOU HAVE TO KEEP YOUR LEFT FOOT HARD ON THE BRAKE. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THE PROBLEM. *TR
Owner-reported narrative. 10 miles reported. Look up ODI 10353582 at NHTSA ↗
Owner report 10384628 · 2011-02-26 (February 26, 2011)
WHILE TRAVELING IN A STRAIGHT LINE OF LEFT LANE ON THE PARKWAY AT 50 MPH, I LIGHTLY APPLIED THE BRAKES AND THE REAR OF THE VEHICLE IMMEDIATELY BEGAN TO SWAY UNCONTROLLABLY LEFT AND RIGHT. THE BRAKES WERE LOCKED CAUSING THE VEHICLE TO HEAD OFF THE ROAD AND ONTO THE GRASS AND CRASH INTO THE GUIDE RAIL. IMMEDIATELY FOLLOWING THE ACCIDENT, I NOTICED THE ABS+VSC+EMERGENCY BRAKE LIGHTS WERE LIT. I HAD THE CAR TOWED TO THE COLLISION SHOP FOR INSPECTION AND REPAIRS WHICH WILL HOPEFULLY START NEXT WEEK. I ASKED THAT THE COMPUTER CODE READOUTS BE NOTED B…
Owner-reported narrative. 56,000 miles reported. Look up ODI 10384628 at NHTSA ↗
Owner report 10405453 · 2011-06-07 (June 7, 2011)
MY 2011 SCION XB HAS A CRACKED OR BROKEN WELD/FRAME/BODY IN THE DRIVER'S SIDE REAR DOOR AREA. THIS HAS BEEN IDENTIFIED AND REPORTED TO SCION. AS OF YET THEY ARE UNABLE TO MAKE EFFECTIVE REPAIR TO THE PROBLEM AREA. I AM CONCERNED THAT OTHER DRIVERS MAY HAVE A SIMILAR LATENT ISSUE THAT IN A SIDE IMPACT WILL LEAD TO INCREASED INJURY OR DEATH FROM STRUCTURAL FAILURE. *TR
Owner-reported narrative. 7,000 miles reported. Look up ODI 10405453 at NHTSA ↗
Owner report 10625846 · 2014-08-17 (August 17, 2014)
WAS DRIVING ON PAVED ROAD AT APPROX. 15 MILES PER HOUR, WHEN ANOTHER CAR CAME FROM MY LEFT (DRIVER'S ) SIDE. HE WAS DRIFTING AND HIT MY LEFT FRONT BUMPER AREA. THE AIRBAGS DID NOT DEPLOY. I HIT MY HEAD, LEFT SHOULDER, AND CHEST ON THE STEERING WHEEL. MY HEAD ALSO HIT THE DASH. MY STEERING WHEEL IS BENT COMPLETELY. THE WHOLE FRONT BUMPER IS OFF THE CAR AND THE DRIVER'S SIDE QUARTER PANEL AND FENDER WELL. MY HOOD IS COMPLETELY SHIFTED TO THE PASSENGER SIDE. CANNOT BELIEVE THIS MUCH DAMAGE CAN BE DONE WITHOUT THE AIRBAGS DEPLOYING. UPDATED…
Owner-reported narrative. Look up ODI 10625846 at NHTSA ↗
Owner report 10629798 · 2014-08-31 (August 31, 2014)
8/26/14 MECHANIC FOUND BAD WATER PUMP/ AC BLOWING WARM - RECHARGED SYSTEM, ON 8/27 MADE CLACKING SOUND. 8/28 WENT 10 MILES AT 70 MPH. ON OFF RAMP OF FREEWAY CAR STARTED SMOKING, AIR WENT COMPLETELY WARM, BATTERY LIGHT AND HEAT INDICATOR LIGHT CAME ON. PULLED INTO PARKING LOT & HAD TO BE TOWED. 8/29/14 SECOND MECHANIC FOUND AC COMPRESSOR HAD TO BE REPLACED. PLASTIC BRACE THAT SUPPORTED BELTS CONNECTED TO THE AC COMPRESSOR HAD BROKEN OFF AND WRECKED THE COMPRESSOR. SAID COULD HAVE CAUSED MUCH MORE DAMAGE. SHOULD THE WATER PUMP AND AC COMPRESSOR H…
Owner-reported narrative. 51,430 miles reported. Look up ODI 10629798 at NHTSA ↗
Owner report 10884041 · 2016-07-11 (July 11, 2016)
TIRE FAILURE ON SIDEWALL, WITH THE OTHER THEE TIRES SHOWING THE SAME DAMAGE PATTERN
Owner-reported narrative. 36,525 miles reported. Look up ODI 10884041 at NHTSA ↗
Owner report 10886030 · 2016-07-19 (July 19, 2016)
"TAKATA RECALL" I GOT A RECALL LETTER FROM TOYOTA ABOUT MY FRONT AIR BAG, BUT WAS TOLD REMEDY WAS NOT AVAILABLE YET, AND IS BEING TOLD NOT TO HAVE ANYONE IN MY FRONT PASSENGER SEAT. THIS IS RIDICULOUS GIVING ME A LETTER AND I CANNOT DO ANYTHING ABOUT IT. I ALWAYS HAVE SOMEONE ELSE IN MY FRONT SEAT, SOMETIMES I SIT ON THE FRONT PASSENGER SEAT.
Owner-reported narrative. Look up ODI 10886030 at NHTSA ↗
Owner report 10888282 · 2016-07-25 (July 25, 2016)
TL* THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A WARNING LIGHT ILLUMINATED, BUT WAS UNSURE IF IT WAS RELATED TO THE AIR BAGS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10888282 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V123000 · Equipment:Other:Labels
Reported: 2013-04-09 (April 9, 2013)
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
NHTSA campaign record ↗15V689000 · Visibility:Power Window Devices And Controls
Reported: 2015-10-22 (October 22, 2015)
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
NHTSA campaign record ↗16V340000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2016-05-23 (May 23, 2016)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
NHTSA campaign record ↗19V005000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-01-09 (January 9, 2019)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
NHTSA campaign record ↗19V741000 · Air Bags:Frontal:Passenger Side:Inflator Module | Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2019-10-17 (October 17, 2019)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
NHTSA campaign record ↗