1997 Safari Coach SERENGETI: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
80,906 mi median reported failure mileage
Scope: 1997 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 2 |
Equipment:Recreational Vehicle/Trailer: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2008 | 2 |
2008: 2
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10224160 · 2008-04-10 (April 10, 2008)
RECIEVED A RECALL NOTICE NHTSA RECALL #07V423000 WHENT TO LOOK TO SEE IF OUR EQUIPMENT WAS PART OF THE RECALL AND IT ISN'T. BUT IT HAS THE EXACT PROBLEM DESCRIBEDE IN THE NOTICE. DOMETIC FRIDGE RM 7732 SER. 6460011. *TR
Owner-reported narrative. 80,906 miles reported. Look up ODI 10224160 at NHTSA ↗
Owner report 10225478 · 2008-04-23 (April 23, 2008)
TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM7732 (NA). THE CONTACT STATED THAT THE BOILER TUBE CRACKED. THE DEALER REPLACED THE COMPONENT WITH ANOTHER RM7732 COOLING SYSTEM AT THE COST OF $1,111.80. ON JUNE 6, 2007, SHE RECEIVED A DOMETIC RECALL NOTICE FOR THE EQUIPMENT:RECREATIONAL VEHICLE; HOWEVER, HER REFRIGERATOR MODEL NUMBER WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT SINCE THE MODEL WAS NOT INCLUDED, THEY WOULD NOT REIMBURSE HER FOR THE REPAIR COST. UPDATED 05/19/08 *BF
Owner-reported narrative. Look up ODI 10225478 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V166000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-05-08 (May 8, 2003)
ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
NHTSA campaign record ↗07V423000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-09-06 (September 6, 2007)
ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.
NHTSA campaign record ↗