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2004 Saab 9-5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

19 owner complaints analyzed

2 distinct recall campaigns

31,821 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 17 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation526.3%
Electrical and battery issues526.3%
Braking behavior421.1%
Steering behavior421.1%
Fuel system concerns210.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
8
Electrical System:Ignition:Module
2
Electrical System:Ignition:Switch
2
Electrical System:Wiring: Rear Compartment/Trunk
2
Engine
2
Fuel/Propulsion System
2
Tires
2
Air Bags
1
Component breakdown data
CategoryCount
Electrical System8
Electrical System:Ignition:Module2
Electrical System:Ignition:Switch2
Electrical System:Wiring: Rear Compartment/Trunk2
Engine2
Fuel/Propulsion System2
Tires2
Air Bags1

Electrical System: 8; Electrical System:Ignition:Module: 2; Electrical System:Ignition:Switch: 2; Electrical System:Wiring: Rear Compartment/Trunk: 2; Engine: 2; Fuel/Propulsion System: 2; Tires: 2; Air Bags: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
3
50,000 to 74,999
5
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9993
50,000 to 74,9995
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 3; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
1
2005
3
2006
3
2008
2
2010
2
2011
1
2013
1
2014
4
2022
1
2025
1
Complaints over time data
CategoryCount
20041
20053
20063
20082
20102
20111
20131
20144
20221
20251

2004: 1; 2005: 3; 2006: 3; 2008: 2; 2010: 2; 2011: 1; 2013: 1; 2014: 4; 2022: 1; 2025: 1

Pattern summary

Electrical System leads the component reports. Engine operation appears in 5 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10087691 · 2004-09-14 (September 14, 2004)

BACK TAILGATE MOTOR BURNED OUT, AND THE TRUNK WAS NOT ACCESSIBLE. THE SPARE TIRE AND OTHER ITEMS WERE IN THE TRUNK.*AK

Owner-reported narrative. 5,000 miles reported. Look up ODI 10087691 at NHTSA ↗

Owner report 10112091 · 2005-02-24 (February 24, 2005)

AFTER SIGNIFICANT VIBRATION UNDER FRONT END AT HIGHWAY SPEEDS APPEARING AT LESS THAN 10,000 MILES, CAR UNDERWENT ALIGNMENT AND 3 HIGH SPEED BALANCES. ACCORDING TO DEALERSHIP, "ALL 4 TIRES WERE WORN ON INSIDES AND COULD ONLY BE CAUSED BY DEFECT." DEALER STATED THAT "ROAD FORCING WILL NOT ALLOW TIRES TO BE WITHIN THE LIMIT. TIRES NEED TO BE REPLACED. SENT TIRES TO MANUFACTURER FOR WARRANTY." SERVICE COMPLETED ON 10.29.04, WITH PIRELLIS REPLACED BY SAME SIZE MICHELINS. WORK ORDER WAS COMPLETED ON 1.7.05, WHICH WAS THE FIRST TIME I SAW DETAILS AND …

Owner-reported narrative. 9,800 miles reported. Look up ODI 10112091 at NHTSA ↗

Owner report 10112654 · 2005-03-07 (March 7, 2005)

WHILE DRIVING OUR 2004 SAAB 9-5 ON THE HIGHWAY, AT OVER 60 MPH, THE IGNITION HAS BEEN ACCIDENTALLY TURNED OFF. THIS CAUSES AN IMMEDIATE LOSS OF POWER STEERING AND POWER BRAKES, MAKING THE CAR VERY DIFFICULT TO STEER AND STOP. LUCKILY I WAS IN THE FAR RIGHT LANE DURING BOTH INCIDENTS AND COULD PULL OVER AND STOP WITHOUT CAUSING AN ACCIDENT. IF I HAD BEEN IN ANOTHER LANE, THE RESULTANT LOSS OF SPEED AND AN ATTEMPT TO CHANGE LANES COULD HAVE CAUSED AN ACCIDENT. HE IGNITION KEY IS LOCATED ON THE CONSOLE BETWEEN THE TWO FRONT SEATS AND IS NOT PR…

Owner-reported narrative. 5,500 miles reported. Look up ODI 10112654 at NHTSA ↗

Owner report 10129885 · 2005-07-25 (July 25, 2005)

ON NUMEROUS OCCASIONS, OUR 2004 SAAB 95 WOULD NOT START. LATER IT WOULD START. SAAB REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. NOTHING HAS BEEN DONE. THERE HAVE BEEN 5 INSTANCES BEGINNING IN MAY OF 2004.

Owner-reported narrative. 2,500 miles reported. Look up ODI 10129885 at NHTSA ↗

Owner report 10155724 · 2006-04-19 (April 19, 2006)

MY WIFE WAS DRIVING OUR 2004 SAAB 9-5 WAGON AT OR AROUND 35 MPH WHEN THE CAR, SUDDENLY AND WITHOUT WARNING, LOST ITS ELECTRICAL POWER. SHE WAS UNABLE TO STEER, BRAKE OR CONTROL THE VEHICLE IN ANYWAY. ALL OF THE LIGHTS WERE ILLUMINATED ON THE DRIVER'S PANEL. LUCKILY, THERE WAS NO ON-COMING TRAFFIC OR ANY VEHICLE FOLLOWING BEHIND HER BECAUSE SHE WAS APPROACHING A CURVE IN THE ROAD AT THE TIME THE CAR FAILED. SHE COASTED STRAIGHT AHEAD, THROUGH THE CURVE, TO A STOP. SHE TURNED THE CAR OFF, THEN RESTARTED THE CAR. WE CALLED THE DEALERSHIP TH…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10155724 at NHTSA ↗

Owner report 10166145 · 2006-08-21 (August 21, 2006)

I HAVE A 2004 SAAB 9.5 THAT I BOUGHT NEW ON APRIL 1, 2004. FROM DAY 1 THE CRUISE CONTROL WAS WORKING ERRATICALLY. DEALER SAID HE COULD NOT REPLICATE PROBLEM. THEN CRUISE CONTROL STOPPED WORKING. THEN THE ELECTRIC TRUNK LOCK STOPPED WORKING. I CONTACTED THE DEALER TELLING IT THAT EVEN THOUGH I WAS NOW BEYOND THE 50,000 MILE PORTION OF THE 4 YEAR WARRANTY (OF WHICH ONLY 28 MONTHS HAD ELAPSED) I WANTED THE TRUNK AND CRUISE ISSUES FIXED ALONG WITH A LAUNDRY LIST OF ITEMS THAT WERE NOT ADDRESSED PREVIOUSLY THE LAST TIME I BROUGHT THE CAR IN UNDE…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10166145 at NHTSA ↗

Owner report 10166216 · 2006-08-22 (August 22, 2006)

I HAVE A 2004 SAAB 9.5 THAT I BOUGHT NEW ON APRIL 1, 2004. I DISCOVERED TODAY FOR THE FIRST TIME THAT MY BACKUP LIGHTS ARE NOT WORKING. YESTERDAY, I FILED A COMPLAINT #10166145. THIS BACK UP LIGHT PROBLEM IS RELATED. THE HARD PLASTIC MOLDED ASSEMBLY ON THE DRIVERS SIDE OF THE TRUNK LID THAT IS SUPPOSED TO PROTECT THE WIRING HARNESS FROM DAMAGE IS ACTUALLY DAMAGING AND EVENTUALLY CUTTING THROUGH ALL OF THE WIRES THAT PASS THROUGH THE ASSEMBLY. WIRES IN MY CAR BEGAN GETTING CUT WITHIN 2 MONTHS OF PURCHASE AND HAVE CONTINUED. THIS ASSEMBLY AP…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10166216 at NHTSA ↗

Owner report 10237522 · 2008-08-09 (August 9, 2008)

I OWN A 2004 SAAB 9-5 WAGON, WHICH WAS PURCHASED IN NOV 2004. THERE WERE APPROXIMATELY 31,800 MILES ON THE CAR AT THE TIME OF THIS FAILURE, WHICH OCCURRED IN LATE JULY 2008. (IRONICALLY, LESS THAN 2 WEEKS AFTER HAVING TAKEN THE CAR FOR ROUTINE SERVICE/OIL CHANGE/TIRE ROTATION.) AFTER HAVING RUN 2 ERRANDS (I.E. TWO STOPS & STARTS), I WAS DRIVING TO WORK ON A RELATIVELY BUSY 4-LANE ROAD. JUST AFTER HAVING COME DOWN A HILL & ROUNDING A CORNER, WITH ESTIMATED SPEED 35MPH, THE CAR'S ENGINE CUT OUT, THE POWER STEERING WENT OUT, & THE BRAKES SEEME…

Owner-reported narrative. 31,821 miles reported. Look up ODI 10237522 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

07V087000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2007-03-07 (March 7, 2007)

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.

Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.

Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

NHTSA campaign record ↗
08V160000 · Seats:Front Assembly:Head Restraint

Reported: 2008-04-09 (April 9, 2008)

SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.

Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

Remedy: DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 25, 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

NHTSA campaign record ↗