2002 Saab 9-5: complaints, problems and recalls

THE VEHICLE STALLED WITHOUT WARNING, THE DEALER DIAGNOSED THE DIRECT IGNITION CASSETTE FAILED. *JB SCC

Owner-reported narrative. 25,000 miles reported. Look up ODI 10011398 at NHTSA ↗

ON 3 SEPARATE OCCASIONS THE CAR HAS COMPLETELY SHUT DOWN, LOSING BRAKES, STEERING, POWER, ETC. THE 1ST AT 70 MPH ON FREEWAY, THE 2ND ON CITY ST. ABOUT 35 MPH AND THE 3RD IN MY NEIGHBORHOOD AT 20 MPH. SAAB HAS REPLACED 3 DIFFERENT THINGS. THE CAR IS TOO UNPREDICTABLE AND UNSAFE FOR DRIVING. *NLM

Owner-reported narrative. Look up ODI 10036606 at NHTSA ↗

PROBLEMS WITH DELAY IN REPORT OF WARRANTY CLAIM AND THE AVAILABILITY OF SERVICE.*MR THE VEHICLE STALLED IN TRAFFIC POSING A SAFETY HAZARD. UPON CONTACTING HIS LOCAL DEALER, THE CONSUMER WAS GIVEN AN APPOINTMENT FOR REPAIRS TWO WEEKS AFTER THE CALL. CONSUMER FELT THIS WAS UNACCEPTABLE, AND THIS SERIOUS SAFETY DEFECT SHOULDN'T WAIT AS LONG. CONSUMER IS HOLDING SAAB RESPONSIBLE FOR ANYTHING THAT MAY HAPPEN BETWEEN THE DATE OF THE PHONE CALL AND THE APPOINTMENT. *PH

Owner-reported narrative. Look up ODI 10048199 at NHTSA ↗

DRIVING AT STEADY 65 MPH, CAR SUDDENLY LOST POWER, AND ENGINE STOPPED AFTER I PULLED TO SIDE OF INTERSTATE.DIAGNOSED AS FAILED DIRECT IGNITION CASSETTE AND REPLACED BY DEALER.*AK

Owner-reported narrative. 25,000 miles reported. Look up ODI 10052747 at NHTSA ↗

ON THREE OCCASIONS I HAVE GOTTEN A "CHECK ENGINE LIGHT" WITH A "TRANSMISSION" OR "COOLANT" AMPLIFYING LIGHT. ON BOTH OCCASIONS THE CAR WENT INTO A LIMP MODE AS DEFINED IN THE SAAB HANDBOOK. TWO ITEMS, A TEMP SENSOR AND THERMOSTAT WERE REPLACED WITHOUT THE PROBLEM BEING FIXED. TODAY'S FIX IS A PROGRAMMING UPDATE (ECM PROGRAMMING). DON'T KNOW IF THIS WILL FIX THE PROBLEM BUT BEGINNING TO THINK THE CAR HAS A BASIC FLAW AND DON'T WANT TO TAKE TRIPS IN IT. *JB

Owner-reported narrative. 7,209 miles reported. Look up ODI 10056368 at NHTSA ↗

WHILE DRIVING 35-40 MPH CONSUMER LOST STEERING CONTROL, AND HIT A GUARD RAIL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Owner-reported narrative. 51,000 miles reported. Look up ODI 10068625 at NHTSA ↗

AT HIGHWAY SPEED THE DRIVERS SIDE FRONT BLINKER ASSEMBLY BROKE FREE FROM THE CAR BODY. THE ELECTRICAL WIRING REMAINED CONNECTED BETWEEN THE BLINKER ASSEMBLY AND VEHICLE. THIS CAUSED A WHIPPING ACTION OF BLINKER ASSEMBLY.

Owner-reported narrative. 8,500 miles reported. Look up ODI 10068906 at NHTSA ↗

WHILE DRIVING THE VEHICLE 40+MPH, THE ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. THE DIAGNOSIS, THROTTLE FAILURE. SAAB REPLACED THE THROTTE BODY ON 05/14/2004. THEN AGAIN ON 05/17/2004, THE ENGINE SHUT DOWN IN THE MIDST OF DRIVING WITHOUT WARNING. THE ENGINE LIGHT CAME ON. SAAB HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE CAR HAS PROVEN TO BE EXTREMELY DANGEROUS AND UNSAFE TO OPERATE. *AK

Owner-reported narrative. 27,700 miles reported. Look up ODI 10072857 at NHTSA ↗

Reported: 2002-01-04 (January 4, 2002)

THE STEERING KNUCKLE CASTINGS ON CERTAIN PASSENGER VEHICLES MAY HAVE BEEN CONTAMINATED DURING THE CASTING PROCESS.

Consequence: THESE KNUCKLES CAN BREAK, RESULTING IN POSSIBLE LOSS OF STEERING CONTROL.

Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE FOR THE CASTING NUMBER. IF THE KNUCKLE WAS IN THE DEFECTIVE BATCH, THE STEERING KNUCKLE WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAAB AT 1-800-955-9007.

Reported: 2003-01-13 (January 13, 2003)

ON CERTAIN PASSENGER VEHICLES, IF AN OWNER CHANGES THEIR WHEELS/TIRES BETWEEN SUMMER AND WINTER USING A STEEL WHEEL IN THE WINTER AND AN ALLOY WHEEL IN THE SUMMER, IT IS POSSIBLE FOR RUST AND CONTAMINATION TO BUILD UP ON THE WHEEL HUB DURING THE STEEL WHEEL USAGE. IF THIS OCCURS AND THE CONTAMINATION IS NOT REMOVED, IT IS POSSIBLE THAT AFTER THE TIRE CHANGE SERVICE, SOME OF THIS CONTAMINATION COULD FLAKE OR GRIND AWAY RESULTING IN REDUCED CLAMPING FORCE OF THE WHEEL TO THE HUB. OVER SEVERAL SEASONS, IT IS POSSIBLE THAT THIS REDUCED FORCE COULD RESULT IN FRACTURES DEVELOPING IN THE WHEEL BOLTS DUE TO WHEEL TO HUB MOVEMENT.

Consequence: THESE FRACTURES WOULD RESULT IN WHEEL BOLT BREAKAGE, ALLOWING THE WHEEL TO DETACH FROM THE WHEEL HUB, INCREASING THE RISK OF A CRASH.

Remedy: OWNERS WILL BE CONTACTED BY MAIL AND ASKED WHETHER THEY CHANGE BETWEEN STEEL AND ALLOY WHEELS. IF THEY DO ENGAGE IN THIS PRACTICE, THEY WILL BE INSTRUCTED TO BRING THEIR CARS TO AN AUTHORIZED DEALER. THE DEALER WILL REMOVE THE WHEELS, CLEAN ANY CONTAMINATION FROM THE WHEEL AND WHEEL HUB, AND REPLACE THE WHEELS USING NEW IMPROVED BOLTS WITH ATTACHED WASHERS. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAAB AT 1-800-955-9007.

Reported: 2005-09-14 (September 14, 2005)

CERTAIN PASSENGER VEHICLES EQUIPPED WITH B205/B235 4-CYLINDER GASOLINE ENGINES AND B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.

Consequence: OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT TO SEE WHAT VERSION IDM IS IN THE VEHICLE AND REPLACE THE IDM IF IT IS A VERSION BUILT PRIOR TO THE INTRODUCTION OF QP3. AN INTERIM LETTER WILL BE MAILED TO OWNERS IN OCTOBER 2005, INFORMING THEM OF THE CONDITION. PARTS ARE NOW AVAILABLE AND OWNERS WILL BE NOTIFIED TO BRING THEIR VEHICLES IN TO THE DEALERS TO HAVE THE IDM REPLACED BY LETTER DATED MARCH 13, 2006. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

Reported: 2006-10-26 (October 26, 2006)

CERTAIN PASSENGER VEHICLES EQUIPPED WITH B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.

Consequence: OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT TO SEE WHAT VERSION IDM IS IN THE VEHICLE AND REPLACE THE IDM IF IT IS A VERSION BUILT PRIOR TO JANUARY 2003. THE RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2005. OWNERS MAY CONTACT SAAB AT 1-800-955-9007. NOTE: THIS RECALL IS AN EXPANSION OF A PREVIOUS CAMPAIGN (PLEASE SEE 05V399).

Reported: 2007-03-07 (March 7, 2007)

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.

Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.

Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.

Reported: 2008-04-09 (April 9, 2008)

SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.

Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

Remedy: DEALERS WILL INSTALL A-PILLAR TRIM WITH IMPROVED ENERGY-ABSORBING CAPABILITY FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 25, 2008. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.