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U.S. public vehicle records

1999 Rolls-Royce SILVER SERAPH: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 1999 model year. Data snapshot: . 0 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
1
Suspension:Rear:Shock Absorber
1
Component breakdown data
CategoryCount
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings1
Suspension:Rear:Shock Absorber1

Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 1; Suspension:Rear:Shock Absorber: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
1
Complaints over time data
CategoryCount
20021

2002: 1

Pattern summary

Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 567212 · 2002-08-25 (August 25, 2002)

DEALER PERFORMED RECALL 02V187, HOWEVER AFTER REPAIRS CONSUMER NOTICED THAT THE BRAKE PEDAL WENT TO THE FLOOR WHEN HEAVY PRESSURE WAS APPLIED, BRAKES WOULD ALSO FADE, DEALER BLED AND FLUSHED THE HYDRAULIC SYSTEM, ALSO REPLACED 3 PRESSURE ACCUMULATORS. *SLC

Owner-reported narrative. Look up ODI 567212 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V187000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings

Reported: 2002-07-15 (July 15, 2002)

ON CERTAIN PASSENGER VEHICLES AND LIMOUSINES, THE LOW PRESSURE BRAKE FLUID FEED PIPE BETWEEN THE MASTER CYLINDER AND REMOTE RESERVOIR HAS THE POTENTIAL TO TRAP OR RETAIN AIR.

Consequence: THIS AIR COULD ENTER THE MASTER CYLINDER CAUSING EXCESSIVE PEDAL TRAVEL AND PARTIAL FAILURE OF THE PRIMARY CIRCUIT, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE BOTH HOSES AND BRAKE FLUID RESERVOIR. OWNER NOTIFICATION BEGAN JULY 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ROLLS-ROYCE AT 1-800-777-6923.

NHTSA campaign record ↗
99V139000 · Seats:Front Assembly:Seat Heater/Cooler

Reported: 1999-06-04 (June 4, 1999)

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE THERMOSTAT REGULATING THE TEMPERATURE OF THE HEATED SEATS WAS INCORRECTLY POSITIONED DURING ASSEMBLY. THIS INCORRECT POSITIONING CREATES THE POTENTIAL THAT THE SURFACE OF THE HEATED SEAT CAN REACH AN UNACCEPTABLY HIGH TEMPERATURE.

Consequence: IN EXTREME CASES, THIS COULD CAUSE DAMAGE TO ANY OBJECT IN CONTACT WITH THE SEAT CUSHION.

Remedy: DEALERS WILL INSTALL AN ADDITIONAL TEMPERATURE CONTROL WITH EACH SEAT EQUIPPED WITH HEATING ELEMENTS.

NHTSA campaign record ↗