2021 Roadtrek ZION SRT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Seats is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seats | 1 |
Seats: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
2022: 1
Pattern summary
Seats leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11489508 · 2022-10-17 (October 17, 2022)
Built on a Dodge Ram 3500 chassis, our 2021 Roadtrek Zion SRT has the driver and passenger seats that swivel. As a so called safety feature, an alarm should chime and show on the dashboard if the individual seat is not locked in the forward position prior to putting the vehicle in gear. The vehicle will NOT go into gear if the alarm is activated. HOWEVER, the safety issue is that the wiring is defective so that when the seat is actually locked in the proper position, the alarm still sounds, and the vehicle can NOT be put in gear or moved! This …
Owner-reported narrative. Look up ODI 11489508 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V356000 · Equipment:Recreational Vehicle/Trailer | Electrical System:Alternator/Generator/Regulator
Reported: 2021-05-14 (May 14, 2021)
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Consequence: Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
Remedy: Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
NHTSA campaign record ↗21V477000 · Equipment:Emergency:Fire Supression:Smoke/Co Warning/Alarm
Reported: 2021-06-25 (June 25, 2021)
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, Play, and Slumber vehicles. An incorrect gas detector that is missing the carbon monoxide alarm may have been installed.
Consequence: The presence of carbon monoxide gas may not be detected, increasing the risk of injury or death.
Remedy: Roadtrek will ship owners a carbon monoxide detector to mount to their vehicle, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Roadtrek customer service at 1-519-745-1160. Roadtrek's number for this recall is 2021-02.
NHTSA campaign record ↗22V065000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater
Reported: 2022-02-07 (February 7, 2022)
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, and Play Slumber recreational vehicles. The propane line may not be attached to the water heater.
Consequence: An unattached propane line can cause gas to enter the vehicle, increasing the risk of a fire.
Remedy: Dealers will inspect and attach the propane line, as necessary, and test the propane system, free of charge. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is 2022-01.
NHTSA campaign record ↗22V385000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2022-05-27 (May 27, 2022)
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Play, Play SRT, Play Slumber, Chase, SS Agile, Zion, Zion SRT, and Zion Slumber recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the cooktops, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
NHTSA campaign record ↗22V492000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings | Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2022-07-08 (July 8, 2022)
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
NHTSA campaign record ↗23V112000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2023-02-22 (February 22, 2023)
Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT and Play SRT recreational vehicles, equipped with certain SDS2 2-burner drop-in cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will install a regulator support bracket in unsold vehicles. The remedy for sold units include inspecting the burner tubes, and repair, as necessary, free of charge. Previously sold units will be inspected and replace the cooktop as necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is NHTSA Recall 23E002.
NHTSA campaign record ↗