2017 Roadtrek RS ADVENTUROUS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Seat Belts is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seat Belts | 1 |
Seat Belts: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
2020: 1
Pattern summary
Seat Belts leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11299637 · 2020-01-15 (January 15, 2020)
I RECEIVED A SAFETY INFORMATION NOTICE (NHTSA 19V450 / TRANSPORT CANADA 2019-309) STATING THE TWO REAR SEAT SEATBELTS ARE NOT PROPERLY FUNCTIONAL. THE RESOLUTION IS TO HAVE THE DEALER ADHERE A STICKER TO THE SEATBELT SAYING THE SEATS SHOULD NOT BE USED WHILE THE VEHICLE IS IN MOTION. MY SIMPLE QUESTION IS HOW CAN A SAFETY NOTICE AND RECALL SOLUTION BE THE MAKE HALF OF THE SEATING IN THE VEHICLE NON-FUNCTIONAL - AS OPPOSED TO FIXING THE SEATBELT ISSUE.
Owner-reported narrative. Look up ODI 11299637 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V001000 · Equipment
Reported: 2018-01-02 (January 2, 2018)
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
NHTSA campaign record ↗18V528000 · Fuel System, Diesel:Storage:Tank Assembly
Reported: 2018-08-13 (August 13, 2018)
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.
Consequence: A damaged fuel tank may leak fuel, increasing the risk of a fire.
Remedy: Erwin Hymer will notify owners, and Mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. The recall began September 11, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0010.
NHTSA campaign record ↗19V450000 · Seats
Reported: 2019-06-13 (June 13, 2019)
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
Consequence: In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
Remedy: Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.
NHTSA campaign record ↗