2023 Rivian EDV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Seat Belts is the most frequently named component, appearing in 10 of 15 complaints (66.7%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seat Belts | 10 |
| Suspension | 2 |
| Power Train | 1 |
| Steering | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
Seat Belts: 10; Suspension: 2; Power Train: 1; Steering: 1; Unknown Or Other: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 9 |
| 2026 | 4 |
2024: 2; 2025: 9; 2026: 4
Pattern summary
Seat Belts leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11590929 · 2024-05-27 (May 27, 2024)
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Owner-reported narrative. Look up ODI 11590929 at NHTSA ↗
Owner report 11631659 · 2024-12-19 (December 19, 2024)
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is …
Owner-reported narrative. Look up ODI 11631659 at NHTSA ↗
Owner report 11677604 · 2025-07-31 (July 31, 2025)
The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.
Owner-reported narrative. Look up ODI 11677604 at NHTSA ↗
Owner report 11677610 · 2025-07-31 (July 31, 2025)
A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.
Owner-reported narrative. Look up ODI 11677610 at NHTSA ↗
Owner report 11677613 · 2025-07-31 (July 31, 2025)
The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.
Owner-reported narrative. Look up ODI 11677613 at NHTSA ↗
Owner report 11677616 · 2025-07-31 (July 31, 2025)
A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.
Owner-reported narrative. Look up ODI 11677616 at NHTSA ↗
Owner report 11691273 · 2025-10-03 (October 3, 2025)
The seatbelt pretensioner anchor cable completely severed and broke apart during operation. This is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. A photo of the broken cable is attached.
Owner-reported narrative. Look up ODI 11691273 at NHTSA ↗
Owner report 11691719 · 2025-10-06 (October 6, 2025)
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.
Owner-reported narrative. Look up ODI 11691719 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V367000 · Exterior Lighting:Headlights
Reported: 2024-05-23 (May 23, 2024)
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Consequence: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
NHTSA campaign record ↗25V816000 · Seat Belts:Pretensioner
Reported: 2025-11-25 (November 25, 2025)
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Consequence: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.
NHTSA campaign record ↗