2018 Ram 1500: complaints, problems and recalls

TRUCK WONT GO INTO REVERSE WHEN TURNING THE ROTARY DIAL. THIS HAPPENS AFTER DRIVING THE TRUCK FOR A COUPLE OF MILES. IF YOU TURN THE ROTARY DIAL TO THE THE R POSITION IT JUST SITS THERE LIKE IT IS IN NEUTRAL. IN ORDER TO GET IT TO GO INTO REVERSE, YOU HAVE TO TURN THE DIAL BACK TO P, THEN TURN THE DIAL TO D AND THEN TURN IT BACK TO R. THIS IS POTENTIALLY DANGEROUS BECAUSE IF YOU ARE ON AN INCLINE AND TURN IT TO R IT WILL ROLL FORWARD AND NOT GO INTO REVERSE.

Owner-reported narrative. 135 miles reported. Look up ODI 11058109 at NHTSA ↗

THE NAVIGATION AND CONTROL SYSTEMS ASSOCIATED WITH THE UCONNECT SYSTEM- SYSTEM IS IN REBOOT STATUS FOR THE LAST 3 DAYS - 1000'S OF 2018 VEHICLES AFFECTED - REBOOTING EVERY 60 SECONDS AND LOSS OF NAVIGATION, BACK UP CAMERA AND OTHER FUNCTIONS. NO FIX SO FAR FROM CHRYSLER - AFFECTING JEEP, DODGE, AND RAM

Owner-reported narrative. 1,500 miles reported. Look up ODI 11072669 at NHTSA ↗

I WAS DRIVING OUT OF MY DRIVE WAY, AND MY VEHICLE WENT INTO PARK BY ITSELF. IT APPEARED A STRANGE MESSAGE ON THE SCREEN SAYING 'CAR NOT IN DRIVE, SHIFT TO PARK'. ALSO MY VEHICLE DISPLAYED AN ALERT MESSAGE SAYING 'ALERT: ELECTRONIC THROTTLE CONTROL SYSTEM MALFUNCTION, THE VEHICLE ONBOARD DIAGNOSTIC SYSTEM HAS DETECTED A MALFUNCTION'. ALSO ANOTHER ALERT WAS DISPLAYED AS 'ALERT: ENGINE SYSTEM MALFUNCTION'. NOT ONLY DID MY VEHICLE HAVE THESE MALFUNCTIONS BUT MY HEATED STEERING WHEEL AND SEATS WERE BEING USED BY ITSELF. I WAS NOT IN CONTROL OF THESE…

Owner-reported narrative. 420 miles reported. Look up ODI 11076158 at NHTSA ↗

MY U-CONNECT SCREEN IS BEING TAKEN OVER WITH WEATHER ALERTS SO OFTEN THAT IT IS DANGEROUS! THESE ARE COMING FROM SIRIUS TRAVEL LINK AND CANNOT BE TURNED OFF. ONE MUST ACKNOWLEDGE THEM BY CLICKING THE "X" OR "OK" EACH TIME AS THEY DO NOT TIME OUT OR OTHERWISE DISAPPEAR ON THEIR OWN ACCORD. PLEASE FORCE EITHER DODGE, U-CONNECT, OR SIRIUS TO INCLUDE A DISABLE BUTTON!

Owner-reported narrative. 146 miles reported. Look up ODI 11092404 at NHTSA ↗

AFTER GETTING BACK IN MY VEHICLE PARKED ON A CITY STREET I RESTARTED IT AND PUT IT INTO DRIVE. IT WOULD NOT MOVE. I REVVED THE ENGINE BUT IT STILL DID NOT MOVE. I FINALLY SHIFTED INTO PARK AND BACK INTO DRIVE AGAIN AND THEM IT WORKED. THIS HAS HAPPENED MANLY TIMES BEFORE AND THE SELECTOR SWITCH HAS EVEN JUMPED OUT OF PARK INTO REVERSE ALMOST AS MANY TIMES AND ON ONE OCCASION IT RESULTED IN PROPERTY DAMAGE OF ALMOST $3000. THIS IS A SAFETY ISSUE THAT I BELIEVE THE MANUFACTURER KNOWS ABOUT BUT REFUSES TO ACKNOWLEDGE IT BECAUSE OF PROFIT. I DO HAV…

Owner-reported narrative. 4,150 miles reported. Look up ODI 11098704 at NHTSA ↗

2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS

Owner-reported narrative. Look up ODI 11103229 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DR., CARLSBAD, CA 92008, [phone removed]) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.

Owner-reported narrative. 4,600 miles reported. Look up ODI 11103753 at NHTSA ↗

STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.

Owner-reported narrative. 2,800 miles reported. Look up ODI 11111715 at NHTSA ↗

Reported: 2018-02-08 (February 8, 2018)

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Reported: 2018-05-01 (May 1, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported: 2018-06-14 (June 14, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: A loss of image in the rearview camera while backing up can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

Reported: 2018-08-09 (August 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Reported: 2018-08-23 (August 23, 2018)

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Consequence: If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.

Reported: 2019-04-25 (April 25, 2019)

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Consequence: A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.

Reported: 2019-05-09 (May 9, 2019)

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Reported: 2019-10-24 (October 24, 2019)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Consequence: Combustion in the intake manifold can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Reported: 2020-08-13 (August 13, 2020)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Reported: 2021-08-12 (August 12, 2021)

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Reported: 2022-06-09 (June 9, 2022)

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Reported: 2023-06-08 (June 8, 2023)

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Reported: 2025-01-16 (January 16, 2025)

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Reported: 2025-09-11 (September 11, 2025)

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.