2007 Prevost X3-45: complaints, problems and recalls

Reported: 2007-08-20 (August 20, 2007)

ON CERTAIN MOTOR COACHES EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.

Consequence: THIS COULD CAUSE DELAY OR FAILURE IN APPLYING THE PARKING BRAKES WHICH COULD RESULT IN A VEHICLE ROLL AWAY, INCREASING THE RISK OF A CRASH.

Remedy: PREVOST IS WORKING WITH BENDIX TO REPAIR THESE VEHICLES (PLEASE SEE 07E037). BENDIX WILL INSTALL A CHECK VALVE REPAIR KIT FOR THE AFFECTED SR-7 SPRING BRAKE MODULATING VALVE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT BENDIX AT 1-440-329-9000 OR PREVOST AT 1-418-831-2046.

Reported: 2008-01-09 (January 9, 2008)

ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.

Consequence: THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.

Remedy: PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.

Reported: 2008-11-24 (November 24, 2008)

PREVOST IS RECALLING 395 MY 2007-2009 MTH XL2-45, MTH XL2-45E, AND X3-45 MOTOR HOMES AND MOTOR COACHES. ON SOME VEHICLES, THE POWER STEERING HOSE PROTECTIVE SKIN HAS BEEN DAMAGED AT ASSEMBLY, LEAVING THE METAL BRAIDING EXPOSED TO THE ENVIRONMENT.

Consequence: OVER TIME, THE METALLIC BRAIDING MAY RUST UP TO A POINT WHERE THE HOSE WILL GIVE UP UNDER PRESSURE. THIS COULD RESULT IN A LOSS OF CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPAIR THE POWER STEERING HOSE ASSEMBLY. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.

Reported: 2012-07-06 (July 6, 2012)

PREVOST IS RECALLING CERTAIN MODEL YEAR 2007-2009 X3-45 COACHES EQUIPPED WITH VOLVO D13 ENGINES. THE JUMP-START POSITIVE TERMINAL BLOCK CABLE MAY BE MISSING A PROTECTIVE SLEEVE, WHICH MAY ALLOW A SHORT-CIRCUIT IF IT CONTACTS OTHER VEHICLE STRUCTURES.

Consequence: IF A SHORT-CIRCUIT OCCURS, THERE IS AN INCREASED RISK OF FIRE.

Remedy: PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CABLE AND, AS NECESSARY, ADD PROTECTIVE TUBING FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2012. OWNERS MAY CONTACT PREVOST AT 1-418-883-2888.

Reported: 2015-03-02 (March 2, 2015)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.

Consequence: The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.

Remedy: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.

Reported: 2015-06-05 (June 5, 2015)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.

Consequence: If the power cable electrically shorts against the frame, there would be an increased risk of a fire.

Remedy: Prevost will notify owners, and dealers will install a protective box over the connection to prevent the power cable from contacting the frame if it comes loose. Any cable that is corroded will be replaced, free of charge. The recall began on July 24, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-27.

Reported: 2018-12-21 (December 21, 2018)

Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.

Consequence: A complete loss of steering would increase the risk of a crash.

Remedy: Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.

Reported: 2024-07-09 (July 9, 2024)

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Consequence: An unstable wheelchair increases the risk of injury to lift occupants.

Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.