2016 Prevost H3-45: complaints, problems and recalls

Reported: 2015-11-03 (November 3, 2015)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2016 X3-45 VIP, H3-45 VIP, and H3-45 coaches manufactured June 17, 2015 to August 14, 2015. Studs that attach the independent front suspension to the vehicle frame may fail and allow a front wheel to turn unexpectedly.

Consequence: A wheel that turns unexpectedly may cause a loss of vehicle control and increase the risk of a crash.

Remedy: Prevost will notify owners, and dealers will replace the affected studs, free of charge. The recall began on November 24, 2015. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR15-52.

Reported: 2016-03-04 (March 4, 2016)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2016 H3-41 and H3-45, 2011-2016 H3-VIP, 2011-2016 X3-45 Coach vehicles, 2012-2016 X3-VIP vehicles, and 2011-2013 XL2 Entertainer vehicles. The coolant line on the affected vehicles may be missing a positioning clip, allowing the coolant line to rub against the braided fuel hose at one of the injectors.

Consequence: Contact between the fuel line and the coolant line may cause a fuel leak and result in fuel spraying onto hot exhaust components increasing the risk of an engine compartment fire.

Remedy: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary. The fuel and coolant lines will be properly secured. These repairs will be performed free of charge. The recall began on April 20, 2016. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR16-18.

Reported: 2017-05-02 (May 2, 2017)

Prevost Cars, Inc. (Prevost) is recalling certain 2016-2017 H3-45 motor coaches. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.

Consequence: A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.

Remedy: Prevost will notify owners, and dealers will inspect the vehicles and replace the windshield wiper mounts, as necessary, free of charge. The recall began on May 22, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-09.

Reported: 2017-05-02 (May 2, 2017)

Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.

Consequence: If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.

Remedy: Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.

Reported: 2017-10-04 (October 4, 2017)

Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.

Consequence: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.

Remedy: Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.

Reported: 2017-11-20 (November 20, 2017)

Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.

Reported: 2019-02-21 (February 21, 2019)

Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03.

Reported: 2022-04-06 (April 6, 2022)

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

Consequence: An overheated alternator bearing can increase the risk of a fire.

Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

Reported: 2023-12-22 (December 22, 2023)

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Reported: 2024-07-09 (July 9, 2024)

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Consequence: An unstable wheelchair increases the risk of injury to lift occupants.

Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.