vehicle signal
U.S. public vehicle records

2019 Porsche CAYENNE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

42 owner complaints analyzed

6 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 7 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 11 of 42 complaints (26.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior614.3%
Electrical and battery issues614.3%
Transmission and shifting37.1%
Steering behavior12.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
11
Electrical System
9
Unknown Or Other
9
Power Train
6
Engine
5
Exterior Lighting
5
Service Brakes
5
Vehicle Speed Control
4
Component breakdown data
CategoryCount
Air Bags11
Electrical System9
Unknown Or Other9
Power Train6
Engine5
Exterior Lighting5
Service Brakes5
Vehicle Speed Control4

Air Bags: 11; Electrical System: 9; Unknown Or Other: 9; Power Train: 6; Engine: 5; Exterior Lighting: 5; Service Brakes: 5; Vehicle Speed Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
1
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9991
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9991
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 35 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
2
2020
4
2021
5
2022
3
2023
5
2024
1
2025
10
2026
12
Complaints over time data
CategoryCount
20192
20204
20215
20223
20235
20241
202510
202612

2019: 2; 2020: 4; 2021: 5; 2022: 3; 2023: 5; 2024: 1; 2025: 10; 2026: 12

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11207286 · 2019-05-13 (May 13, 2019)

THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.

Owner-reported narrative. Look up ODI 11207286 at NHTSA ↗

Owner report 11282603 · 2019-11-27 (November 27, 2019)

SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A …

Owner-reported narrative. 12,000 miles reported. Look up ODI 11282603 at NHTSA ↗

Owner report 11306756 · 2020-02-03 (February 3, 2020)

THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLI…

Owner-reported narrative. 200 miles reported. Look up ODI 11306756 at NHTSA ↗

Owner report 11326813 · 2020-06-01 (June 1, 2020)

I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR

Owner-reported narrative. 9,800 miles reported. Look up ODI 11326813 at NHTSA ↗

Owner report 11340646 · 2020-07-21 (July 21, 2020)

MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.

Owner-reported narrative. Look up ODI 11340646 at NHTSA ↗

Owner report 11364031 · 2020-10-12 (October 12, 2020)

TAILLIGHTS GETTING CONDENSATION

Owner-reported narrative. Look up ODI 11364031 at NHTSA ↗

Owner report 11388914 · 2021-01-19 (January 19, 2021)

LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)

Owner-reported narrative. 8,000 miles reported. Look up ODI 11388914 at NHTSA ↗

Owner report 11425366 · 2021-07-18 (July 18, 2021)

The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning…

Owner-reported narrative. Look up ODI 11425366 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V751000 · Seat Belts:Rear/Other

Reported: 2018-10-24 (October 24, 2018)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.

Remedy: Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ09.

NHTSA campaign record ↗
19V111000 · Back Over Prevention: Sensing System: Camera | Visibility:Rearview Mirrors/Devices:Interior

Reported: 2019-02-21 (February 21, 2019)

Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

NHTSA campaign record ↗
19V112000 · Suspension:Front:Shock Absorber

Reported: 2019-02-20 (February 20, 2019)

Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.

Consequence: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Remedy: Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA2.

NHTSA campaign record ↗
19V115000 · Service Brakes | Electrical System: Instrument Cluster/Panel

Reported: 2019-02-20 (February 20, 2019)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence: If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.

Remedy: Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

NHTSA campaign record ↗
19V735000 · Service Brakes | Electrical System: Instrument Cluster/Panel

Reported: 2019-10-16 (October 16, 2019)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

Remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

NHTSA campaign record ↗
25V896000 · Back Over Prevention: Sensing System: Camera

Reported: 2025-12-19 (December 19, 2025)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

NHTSA campaign record ↗