2015 Porsche CAYENNE: complaints, problems and recalls

BOUGHT 2015 PORSCHE CAYENNE DIESEL SUV FROM PORSCHE OF NASHUA (NH) ON 10-8-2015. ON 10-19-2015 AT ODOMETER READING 921 MILES, TAILGATE OPENED WHILE DRIVING, SPILLING CONTENTS ONTO ROADWAY, OTHERS RAN OVER CONTENTS INCLUDING DIESEL FUEL COLD TEMPERATURE TREATMENT + FILLED 20 LB. CAPACITY PROPANE TANK, CHAINSAW. VERMONT STATE POLICE CASE 15B203588 INVESTIGATED THE INCIDENT. LOCATION WAS DERBY, VT AT INTERSECTION OF ROUTE 5 & COMMERCE WAY (PRIVATE ROAD). MANY CARS RAN OVER THE CONTENTS, EYEWITNESSES INCLUDED A MOTEL MANAGER WHO TOOK A CELL PHON…

Owner-reported narrative. 921 miles reported. Look up ODI 10785738 at NHTSA ↗

PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO NEAR MISSES BY OTHER VEHICLES. THIS HAS BECOME MORE PRONOUNCED AS THE MODIFICATIONS HAVE HAD TIME TO ADAPT OVER TIME. PORSCHE HAS CONTINUED TO DENY AN…

Owner-reported narrative. 39,300 miles reported. Look up ODI 11100161 at NHTSA ↗

PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO NEAR MISSES BY OTHER VEHICLES. THIS HAS BECOME MORE PRONOUNCED AS THE MODIFICATIONS HAVE HAD TIME TO ADAPT OVER TIME. PORSCHE HAS CONTINUED TO DENY AN…

Owner-reported narrative. 1 miles reported. Look up ODI 11105297 at NHTSA ↗

AFTER LEAVING THE DEALERSHIP FROM RE-CALL REPAIRS, OUR CAR SHUT OFF ON US IN THE BUSY 5:00 PM AUSTIN TRAFFIC. IT WAS SCARY & DANGEROUS. PORSCHE EMPLOYEES STEVE & AMY HELPED US WITH TOWING TO THE DEALERSHIP AND PROVIDED A LOANER VEHICLE FOR MY HUSBAND & I TO TRAVEL BACK TO VICTORIA COUNTY WHILE OUR CAR GET SERVICED. I REACHED OUT TO ARIELLE VAUGHN, CUSTOMER EXPERIENCE MANAGER, BUT I STILL DON'T KNOW WHAT WENT WRONG OR WHAT IS GOING ON WITH OUR CAR.

Owner-reported narrative. 16,000 miles reported. Look up ODI 11151396 at NHTSA ↗

MY PORSCHE CAYENNE DIESEL HAS HAD THE PORSCHE DIESEL EMISSIONS SETTLEMENT PROGRAM "FIX" COMPLETED. SINCE THE "FIX" THE VEHICLE HAS BECOME DANGEROUS TO DRIVE IN CERTAIN SITUATIONS. WHEN MERGING, TURNING A SLOW SPEED CORNER OR ROLLING THROUGH A YIELD SIGN THERE IS A SIGNIFICANT LAG/DELAY FROM THE TIME THE THROTTLE INPUT HAPPENS AND A RESPONSE FROM THE MOTOR. THIS DELAY HAS BEEN AS LONG AS 2 SECONDS LEADING TO NUMEROUS NEAR MISSES. PORSCHE HAS INSISTED THE VEHICLE IS FINE AND REFUSES TO DO ANYTHING ABOUT IT. ON MAR 16, 2018, AT 04:28 PM, "(XX…

Owner-reported narrative. 50,800 miles reported. Look up ODI 11162255 at NHTSA ↗

The 2015 Porsche Cayenne e-Hybrid has a charging port for charging the electric drive battery. The electric plug does not disconnect from the vehicle. Based on the OBD-II software used for diagnosis Error Code - P0D9400 Error Description - High-voltage charger - charging-plug lock fault (00A93D)

Owner-reported narrative. Look up ODI 11420884 at NHTSA ↗

After the emissions recall was performed the vehicle has an issue that when turning a corner the engine will not produce any power and will not shift down in order to get the car to accelerate. You get no response from the throttle pedal unless you depress it fully to the floor and then the car will jerk and accelerate uncontrollably. This creates an unsafe condition when trying to pull out into traffic. I have almost been in an accident multiple times because of this with oncoming cars and with cars following me as they are trying to merge als…

Owner-reported narrative. Look up ODI 11430182 at NHTSA ↗

On August 21 2021, I was out shopping. When I went out to return home, the car would not start. I could not jump start it or anything. I had it towed to the dealer. I found out from Porsche and dealership that my car was disabled by Porsche Connect. I do not have this service or pay for it. On Friday Sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number. So Porsche assumed stolen and shut down. I did not authorize this, I did not sign up for this servic…

Owner-reported narrative. Look up ODI 11431928 at NHTSA ↗

Reported: 2014-12-29 (December 29, 2014)

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2015 Cayenne Diesel and Cayenne S vehicles manufactured November 26, 2014, to November 27, 2014. Due to a manufacturing error, the suspension alignment on the front and rear axles may not have been performed correctly and the screw connections of the camber, toe and caster may not have been tightened with the specified torque.

Consequence: If the suspension alignment was incorrectly performed, vehicle handling could be reduced, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will perform a front and rear suspension alignment, and check the screw connections for the proper torque, retightening as necessary, free of charge. The manufacturer has not yet provided a notification date. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AF04.

Reported: 2016-03-23 (March 23, 2016)

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.