2011 Porsche CAYENNE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
3 distinct recall campaigns
64,509 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 12 of 30 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 13.3% |
| Transmission and shifting | 3 | 10.0% |
| Engine operation | 2 | 6.7% |
| Steering behavior | 2 | 6.7% |
| Electrical and battery issues | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 12 |
| Power Train | 11 |
| Unknown Or Other | 5 |
| Air Bags | 3 |
| Electrical System | 1 |
| Exterior Lighting:Headlights | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Service Brakes | 1 |
Engine: 12; Power Train: 11; Unknown Or Other: 5; Air Bags: 3; Electrical System: 1; Exterior Lighting:Headlights: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 8 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 4; 50,000 to 74,999: 5; 75,000 to 99,999: 8; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (8). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 7 |
| 2023 | 4 |
| 2024 | 5 |
2015: 1; 2016: 3; 2017: 5; 2018: 3; 2019: 2; 2020: 7; 2023: 4; 2024: 5
Pattern summary
Engine leads the component reports. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10725799 · 2015-06-17 (June 17, 2015)
TRANSFER CASE ISSUE IS RESULTING IN A JERKY VEHICLE. THIS IS PART OF THE TRANSMISSION SYSTEM AND OVER TIME WILL CAUSE WEAR IN FRONT AND REAR DIFFERENTIALS OF AN AWD VEHICLE.
Owner-reported narrative. 55,000 miles reported. Look up ODI 10725799 at NHTSA ↗
Owner report 10894489 · 2016-08-09 (August 9, 2016)
THERE HAVE BEEN INCREASING REPORTS OF VARIOCAM CAMSHAFT DRIVE BOLT FAILURES ON THE 2011 PORSCHE CAYENNE V8 ENGINES. WHEN THESE BOLTS FAIL, ENGINE DAMAGE OCCURS, AND THE ENGINE TYPICALLY STOPS RUNNING. IN THE CASE OF THE TURBO MODEL - THIS CAN ALSO RESULT IN THE LOSS OF BRAKING ABILITY SINCE THE BRAKES ARE POWERED OFF A CAMSHAFT. THERE IS ALSO A LOSS OF POWER STEERING - MEANING YOU HAVE A 4,500LB VEHICLE WITHOUT BRAKES OR STEERING. PORSCHE HAD A LIMITED "WORKSHOP CAMPAIGN" FOR THESE VEHICLES THAT ADDRESSED A CERTAIN RANGE OF VIN# IN THE U…
Owner-reported narrative. 40,000 miles reported. Look up ODI 10894489 at NHTSA ↗
Owner report 10897068 · 2016-08-19 (August 19, 2016)
THE CAR STOPPED WHILE BEING DRIVEN IN TRAFFIC ON A BUSY SUBURBAN ROAD. THE CAR WOULD NOT RESTART. RIGHT BEFORE THE CAR SUDDENLY STOPPED THE PSM LIGHT CAME ON. THIS WAS THE ONLY THING THAT OCCURRED PRIOR TO THE SUDDEN STOP. THE CAR WAS PUSHED OUT OF THE ROAD AND FLAT BEDDED TO PAUL MILLER PORSCHE IN PARSIPPANY, N.J. THE SERVICE TECHNICIAN(S) FOUND THAT AT LEAST ONE ALUMINUM BOLT FROM THE CAM SHAFT ADJUSTER HAD SHEARED OFF AND FELL THROUGH THE ENGINE CAUSING COMPLETE ENGINE FAILURE. THE ONLY WAY TO REPAIR THE CAR WAS TO REPLACE THE ENGINE…
Owner-reported narrative. 99,800 miles reported. Look up ODI 10897068 at NHTSA ↗
Owner report 10928336 · 2016-11-28 (November 28, 2016)
CAMSHAFT ADJUSTER BOLTS SNAPPED WHILE IN OPERATING MODE.BEING MADE OF ALUMINUM NOT STEEL AS IN PREVIOUS YEARS CAUSED THE ENGINE TO STOP OPERATING. PORSCHE USA REFUSED TO COOPERATE CITING AN OUT OF WARRANTY REASON.VEHICLE ONLU HAD 84000 MILES WHEN THIS FACTORY DEFECT HAS EFFECTED THE ENGINE.
Owner-reported narrative. 84,000 miles reported. Look up ODI 10928336 at NHTSA ↗
Owner report 10995406 · 2017-06-15 (June 15, 2017)
WHILE DRIVING THIS CAR ALL OF SUDDEN CHECK ENGINE LIGHT CAME ON AND ENGINE STARTED MAKING LOUD NOISES. CAR IS SHOWING VARIOUS FAULT CODES AND BRAKES STOPPED WORKING WHICH COUOLD HAVE CREATED MAJOR RISK TO DRIVER AND OTHER PEDENSTRIAN AND VEHICLES ON THE ROAD. ENGINE IS SHOWING VARIOUS MIS FIRE CODES AND CAME SHAFT RELATED CODES. IT IS TOO RISKY TO DRIVE THIS VEHICLE ON THE ROAD. VEHICLE HAS BEEN REGULARLY MAINTAINED BY PORSCHE DEALER AND IS UP TO DATE WITH ALL REQUIRED MAINTENANNCE. THIS IS VERY DANGEROUS PROBLEM AND MUST BE ATTENDED IMME…
Owner-reported narrative. 84,600 miles reported. Look up ODI 10995406 at NHTSA ↗
Owner report 11000301 · 2017-06-20 (June 20, 2017)
THE TRANSFER CASE CLUNKS AND GRINDS WHEN DRIVING TURNING AND IN REVERSE WITH ONLY 60,000 MILES ON THE CAR AND THE DEALER SAID IT NEEDS TO BE REPLACED, FROM WHAT I HAVE READ THIS IS A WIDE SPREAD PROBLEM
Owner-reported narrative. 65,000 miles reported. Look up ODI 11000301 at NHTSA ↗
Owner report 11004166 · 2017-07-10 (July 10, 2017)
TRANSFER CASE WENT BAD AT 64K MILES. THREE TSB'S ON TRANSFER CASE PROBLEMS INCLUDING THE VERY ISSUE MY CAR HAS.
Owner-reported narrative. 64,017 miles reported. Look up ODI 11004166 at NHTSA ↗
Owner report 11011342 · 2017-07-28 (July 28, 2017)
THE BOLTS ON THE CAMSHAFT CONTROLLER BROKE INSIDE OF MY ENGINE. WHEN THIS HAPPENED, I WAS DRIVING SOUTHBOUND ON THE 405 FREEWAY IN LOS ANGELES, CA. THE CAR VIOLENTLY JERKED AND THEN STALLED ON THE FREEWAY. THIS ALMOST CAUSED A MAJOR ACCIDENT, BUT THANKFULLY EVERYONE WAS ABLE TO AVOID MY CAR. I'VE BEEN TOLD BY A FEW REPAIR SHOPS THAT THE DAMAGE DONE BY THE LOOSE BOLTS LIKELY DAMAGED THE ENGINES INTERNAL COMPONENTS AND I WILL LIKELY BE NEEDING A NEW ENGINE OR AN OVERHAUL OF THE EXISTING ENGINE.
Owner-reported narrative. 94,000 miles reported. Look up ODI 11011342 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V065000 · Exterior Lighting:Headlights
Reported: 2012-02-21 (February 21, 2012)
PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
NHTSA campaign record ↗16V169000 · Service Brakes, Hydraulic:Pedals And Linkages
Reported: 2016-03-23 (March 23, 2016)
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.
NHTSA campaign record ↗22V656000 · Exterior Lighting:Headlights
Reported: 2022-08-30 (August 30, 2022)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
NHTSA campaign record ↗