2004 Porsche CAYENNE: complaints, problems and recalls

WATER ACCUMULATED INSIDE THE HAZARD WARNING LIGHT LENS COMPARTMENT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Owner-reported narrative. 2,100 miles reported. Look up ODI 10067244 at NHTSA ↗

PROBLEMS WITH TIRE EQUIPMENT ON 2004 CAYENNE.*MR THE VEHICLE'S FRONT TIRES WERE WORN AT A LITTLE OVER 10000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LATER DETERMINED THAT THERE WAS A RECALL ON THE FRONT END ALIGNMENT THAT POSSIBLY CAUSED THE TIRES TO WEAR PREMATURELY. THE MANUFACTURER AGREED TO SPLIT THE DIFFERENCE OF THE PRO-RATED COST. THE CONSUMER REQUEST REIMBURSEMENT FOR THE TIRES HE HAD TO REPLACE AND WOULD LIKE PORSCHE TO BUT OUT THE REMAINING TIME ON HIS LEASE. *NM

Owner-reported narrative. 14,000 miles reported. Look up ODI 10083729 at NHTSA ↗

THE CONSUMER'S 2004 PORSCHE CAYENNE WAS UNCONTROLLABLE WITH THE SLIGHTEST SNOWFALL. *NM WHEN THE CONSUMER APPROACHED AN INTERSECTION HE WAS UNABLE TO STOP AND CONSEQUENTLY HE HIT ANOTHER VEHICLE. THE MANUFACTURER HAS ACKNOWLEDGED THERE IS A PROBLEM WITH THE TIRES. THE CONSUMER ALSO STATED THE ABS WAS ERRATIC. *JB

Owner-reported narrative. Look up ODI 10115621 at NHTSA ↗

CIRCLE IMPORTS LONG BEACH, CA A PORSCHE DEALER INSTALLED A NEW STEERING WHEEL ON OUR 04 PORSCHE CAYENNE. IN ONE WEEK TIME ON OCT. 15, 2005 THE AIR BAG IN THE CENTER OF THE WHEEL STARTED COMING LOOSE AND WAS FALLING OFF THE WHEEL. THE REPAIR TO THIS PROBLEM OCCURRED IN JUST A FEW DAYS HOWEVER, WHEN I QUESTIONED WHY THERE WERE NO SENSORS GIVING ME A WARNING, I WAS TOLD THAT NO SENSORS EXIST. WHEN I ASKED THE DEALER TO CONTACT PORSCHE CORPORATE TO PRESENT THIS PROBLEM, I WAS TOLD THERE WAS NOTHING THEY COULD DO. SHORTLY AFTER THAT I EMAILED TO…

Owner-reported narrative. 17,190 miles reported. Look up ODI 10144154 at NHTSA ↗

BREACH OF WARRANTY CLAIMS, INCLUDING BUT NOT LIMITED TO IGNITION FAILURE, WIRING HARNESS PROBLEMS, AIRBAG ILLUMINATION WARNINGS, LOCK FAILURE, WINDOW FAILURE, ALL WITHIN THE FIRST 10 MONTHS. THE VEHICLE DOES NOT GO MORE THAN 2 OR 3 MONTHS AND 3,000 TO 4,000 MILES WITHOUT HAVING THESE PROBLEMS COME BACK DESPITE NUMEROUS ATTEMPTS TO REPAIR THE CAR. TWICE THE CAR WOULD NOT SHUT OFF AND A THIRD TIME THE KEY BECAME LOCKED IN THE IGNITION AND THE IGNITION WOULD NOT TURN, START, ETC. THE LOCKS ALSO FAILED AND COULD NOT PUT THE CAR IN GEAR TO TOW. …

Owner-reported narrative. Look up ODI 10159265 at NHTSA ↗

BEGINNING IN AUGUST 2007, MY CAR EXPERIENCED TRANSMISSION SHIFTING PROBLEMS AND EVENTUALLY HAD TO HAVE THE CONTROL UNIT REPLACED. AFTERWARDS THE TRANSMISSION SHIFTED DIFFERENTLY, BUT I ASSUMED THAT WAS RELATED TO THE NEW CONTROL UNIT. IN EARLY 2008, THE TRANSMISSION SEEMED TO RUN ROUGHER DURING WARM UP AND OCCASIONALLY THE RIGHT TIRE WOULD ?SKIP? AS IF TRACTION CONTROL ENGAGED FOR A BRIEF PERIOD. I ASSUMED (INCORRECTLY) THAT THIS WAS DUE TO TIRE WEAR. FINALLY, IN MAY 2008, THE DRIVE SHAFT FAILED. THIS WAS TWO MONTHS AFTER THE WARRANTY PERIOD …

Owner-reported narrative. 52,764 miles reported. Look up ODI 10230582 at NHTSA ↗

TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A TICKING NOISE FOLLOWED BY A LOUD, THUMPING NOISE WHICH CAUSED THE VEHICLE TO ACCELERATE. THE LOCAL AUTHORIZED DEALER STATED THAT THE BEARING AND DRIVE TRAIN NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Owner-reported narrative. 90,000 miles reported. Look up ODI 10369061 at NHTSA ↗

CRACK IN ORIGINAL PLASTIC COOLANT PIPES. *JS

Owner-reported narrative. 116,000 miles reported. Look up ODI 10453679 at NHTSA ↗

Reported: 2004-02-18 (February 18, 2004)

CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.

Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.

Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Reported: 2004-05-17 (May 17, 2004)

ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Reported: 2004-12-15 (December 15, 2004)

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Reported: 2017-09-20 (September 20, 2017)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

Reported: 2019-06-12 (June 12, 2019)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

Reported: 2022-08-30 (August 30, 2022)

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.