2012 Porsche CAYENNE S HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
92,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 100.0% |
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Fuel/Propulsion System | 1 |
| Vehicle Speed Control | 1 |
Engine: 1; Fuel/Propulsion System: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
2019: 1
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11165314 · 2019-01-05 (January 5, 2019)
THIS VEHICLE SUFFERS UNKNOWN HYBRID SYSTEM FAILURE. IT CAUSED THE VEHICLE TO LOSE POWER ABRUPTLY WHILE IN MOTION ON THE HIGHWAY OR ON A CITY STREET WITHOUT ANY PRIOR WARNING. THE VEHICLE COULD NOT TRAVEL MORE THAN 20 MILES ON AUTOMATIC; UNLESS IT IS SWITCHED TO MANUAL SHIFT GEAR. THIS VEHICLE HAD SUBMITTED TO THE DEALER FOR DIAGNOSIS AND CONCLUSION WAS MADE AS THIS WAS CAUSED BY THE BATTERY FAILURE. HOWEVER, WITHIN THREE WEEKS AFTER REPAIR; THE HYBRID SYSTEM FAILED AGAIN. THE TECHNICIAN THEN RE-DETERMINED THE CAUSE AS A) FAULTY HIGH POWER VOLT…
Owner-reported narrative. 92,000 miles reported. Look up ODI 11165314 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V065000 · Exterior Lighting:Headlights
Reported: 2012-02-21 (February 21, 2012)
PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
NHTSA campaign record ↗15V016000 · Engine And Engine Cooling:Engine:Gasoline
Reported: 2015-01-20 (January 20, 2015)
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2012 Cayenne S Hybrid, and 2012 Panamera S Hybrid vehicles manufactured April 26, 2011, to August 2, 2012. The fuel injection system may leak.
Consequence: A fuel leak in the presence of an ignition source increasea the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel rails, free of charge. The recall began on April 17, 2015. Owners may contact Porsche customer service at 1-800-767-7243.
NHTSA campaign record ↗22V656000 · Exterior Lighting:Headlights
Reported: 2022-08-30 (August 30, 2022)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
NHTSA campaign record ↗