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2002 Pontiac GRAND PRIX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

330 owner complaints analyzed

3 distinct recall campaigns

92,100 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 242 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 86 of 330 complaints (26.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior5516.7%
Steering behavior267.9%
Transmission and shifting216.4%
Electrical and battery issues216.4%
Engine operation82.4%
Fuel system concerns82.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
86
Engine And Engine Cooling
39
Electrical System
37
Visibility:Power Window Devices And Controls
14
Fuel/Propulsion System
12
Exterior Lighting
11
Service Brakes, Hydraulic
11
Steering
10
Component breakdown data
CategoryCount
Engine86
Engine And Engine Cooling39
Electrical System37
Visibility:Power Window Devices And Controls14
Fuel/Propulsion System12
Exterior Lighting11
Service Brakes, Hydraulic11
Steering10

Engine: 86; Engine And Engine Cooling: 39; Electrical System: 37; Visibility:Power Window Devices And Controls: 14; Fuel/Propulsion System: 12; Exterior Lighting: 11; Service Brakes, Hydraulic: 11; Steering: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
12
25,000 to 49,999
29
50,000 to 74,999
40
75,000 to 99,999
53
100,000 to 149,999
59
150,000 and above
49
Reported problems by failure mileage data
CategoryCount
Under 25,00012
25,000 to 49,99929
50,000 to 74,99940
75,000 to 99,99953
100,000 to 149,99959
150,000 and above49

Under 25,000: 12; 25,000 to 49,999: 29; 50,000 to 74,999: 40; 75,000 to 99,999: 53; 100,000 to 149,999: 59; 150,000 and above: 49

100,000 to 149,999 miles has the most reports with usable mileage (59). 88 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2002
8
2003
12
2004
18
2005
19
2006
25
2007
19
2008
31
2009
18
2010
20
2011
16
2012
10
2013
8
2014
29
2015
25
2016
42
2017
5
2018
9
2019
8
2020
2
2021
1
2022
2
2023
1
2025
1
Complaints over time data
CategoryCount
20011
20028
200312
200418
200519
200625
200719
200831
200918
201020
201116
201210
20138
201429
201525
201642
20175
20189
20198
20202
20211
20222
20231
20251

2001: 1; 2002: 8; 2003: 12; 2004: 18; 2005: 19; 2006: 25; 2007: 19; 2008: 31; 2009: 18; 2010: 20; 2011: 16; 2012: 10; 2013: 8; 2014: 29; 2015: 25; 2016: 42; 2017: 5; 2018: 9; 2019: 8; 2020: 2; 2021: 1; 2022: 2; 2023: 1; 2025: 1

Pattern summary

Engine leads the component reports. Braking behavior appears in 55 complaint narratives. Steering behavior appears in 26 complaint narratives. Transmission and shifting appears in 21 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001416 · 2002-12-23 (December 23, 2002)

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT WINDOW WOULD FALL OFF THE TRACK CAUSING A LOUD NOISE AND A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10001416 at NHTSA ↗

Owner report 10003834 · 2003-01-31 (January 31, 2003)

HEADLIGHT AND DASHBOARD LIGHTS FLASHED INTERMITTENTLY. DEALERSHIP INFORMED THAT FLASHING HEADLIGHTS AND DASHBOARD LIGHTS ARE COMMON AND CANNOT BE FIXED. MANUFACTURER STATED THAT THERE WAS A PROBLEM WITH THE NEW PA EMISSIONS AND WON'T BE FIXED. *TT

Owner-reported narrative. Look up ODI 10003834 at NHTSA ↗

Owner report 10017346 · 2003-04-22 (April 22, 2003)

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB

Owner-reported narrative. Look up ODI 10017346 at NHTSA ↗

Owner report 10017350 · 2003-04-22 (April 22, 2003)

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE SEAT BELTS FAILED TO RESTRAIN THE CONSUMER. *JB

Owner-reported narrative. Look up ODI 10017350 at NHTSA ↗

Owner report 10022362 · 2003-08-01 (August 1, 2003)

WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN ON A WET SURFACE. THE DEALER WAS NOTIFIED. *AK THE BRAKE WAS APPLIED WITH EXCESSIVE FORCE AND THE PEDAL HAD GONE TO THE FLOOR. AFTER 5 TO 10 SECONDS, THE BRAKES ENGAGED AND A LOUD GRINDING SOUND WAS HEARD ALONG WITH PULSATION WHILE COMING TO A SUDDEN STOP. THE VEHICLE COLLIDED WITH AN SUV IN FRONT. THE PASSENGER SIDE SEAT BELT HAD BROKE DURING THE ACCIDENT. *SCC *JB

Owner-reported narrative. Look up ODI 10022362 at NHTSA ↗

Owner report 10023776 · 2003-06-25 (June 25, 2003)

I DRIVE A 2002 PONTIAC GRAND PRIX GT. THIS CAR COMES EQUIPPED WITH A PASS-THROUGH FROM THE BACK SEAT TO THE TRUNK. IT LOCKS FROM THE INSIDE. WHEN YOU STOP HARD, TO AVOID AN ACCIDENT, OR BECAUSE OF TRAFFIC, ITEMS FROM THE TRUNK COME CRASHING INTO THE CABIN OF THE CAR. THE PASS-THROUGH LOCK IS STILL IN THE "LOCKED" POSITION AND ITEMS FROM THE TRUNK END UP BEING PROJECTED INTO THE BACK SEAT, AND I FEAR, IF THE STOP IS HARD ENOUGH, THAT THE ITEMS IN THE TRUNK MIGHT ACTUALLY END UP IN THE FRONT SEAT, EITHER HITTING THE DRIVER, OR HITTING THE GEA…

Owner-reported narrative. Look up ODI 10023776 at NHTSA ↗

Owner report 10025029 · 2003-06-26 (June 26, 2003)

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING TRANSMISSION WILL NOT PULL OVER. *AK

Owner-reported narrative. Look up ODI 10025029 at NHTSA ↗

Owner report 10027096 · 2003-07-11 (July 11, 2003)

INTERMITTENTLY ABS BRAKING SYSTEM LIGHT APPEARED ON THE DASHBOARD. DEALER HAS INSPECTED VEHICLE TWICE, AND PROBLEM STILL RECURRING. *AK

Owner-reported narrative. Look up ODI 10027096 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V118000 · Engine And Engine Cooling

Reported: 2008-03-12 (March 12, 2008)

GM IS RECALLING 207,542 MY 1997-2003 BUICK REGAL AND PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. THESE VEHICLES HAVE HIGHER FRONT ROCKER COVER GASKET TEMPERATURES, CREATING THE POTENTIAL FOR EARLIER DEGRADATION OF THE FRONT ROCKER COVER GASKET AND EVENTUAL OIL SEEPAGE.

Consequence: CERTAIN UNDERHOOD FIRES MAY BE CAUSED BY DROPS OF ENGINE OIL, FROM SEEPAGE OR SPILLAGE, BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND, IN SOME INSTANCES, THE FIRE MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, ALONG WITH THE 1-3-5 SPARK PLUG WIRE RETAINERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. , FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. UNTIL THE REMEDY IS COMPLETED, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS (1) THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CAR PORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE. THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL. OWNERS MAY CONTACT BUICK AT 1-866-608-8080 OR PONTIAC AT 1-800-620-7668, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

NHTSA campaign record ↗
09V116000 · Engine And Engine Cooling

Reported: 2009-04-08 (April 8, 2009)

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

NHTSA campaign record ↗
15V701000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Engine And Engine Cooling:Engine

Reported: 2015-10-26 (October 26, 2015)

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

NHTSA campaign record ↗