2025 Polestar POLESTAR 3: complaints, problems and recalls

The issue is with the displaying of the rear view camera. When I put the car in reverse the rear view camera displays on the bottom of the screen and the 360 view at the top of the screen as it should. But if I then put the car in drive (like when parallel parking) the display changes to show just the 360 view. Then when I put the car back in reverse only the 360 degree view is shown the reverse camera view is not displayed as required. The only way to get the reverse camera view to display is to tap the screen and click on the Rear view option…

Owner-reported narrative. Look up ODI 11634052 at NHTSA ↗

The rear view parking camera software is defective. If you put the car into reverse, the rear parking camera view comes up (as intended). However, if you put the car into drive and then back into reverse (as if you are making some parking adjustments in a parking lot), the rear parking camera view does NOT come back up. In fact, it requires several additional touches on the car's infotainment touchscreen to bring the rear parking camera view back up.

Owner-reported narrative. Look up ODI 11634053 at NHTSA ↗

According to the NHTSA documentation, "REQUIREMENT: The rear visibility system must default to the rearview image meeting the requirements of S5.5.1 and S5.5.2 (S6.2.1 and S6.2.2) at the beginning of each backing event regardless of any modification to the field of view the driver has previously selected." The Polestar 3 does show the rearview camera upon initially entering reverse, but if the car is placed in drive and then placed back into reverse, only the top-down "bird-eye" view is displayed. The driver must manually configure the came…

Owner-reported narrative. Look up ODI 11634077 at NHTSA ↗

There are several issues with this vehicles, but here are the two most glaring safety issues: 1.) Emergency Braking System - on two occasions this was activated with no actual emergency. The first was simply turning left at an intersection. I was ~10ft away from the car in front of me and keeping the same speed or less than that car. The emergency braking was activated and the vehicle came to an almost full stop. The vehicle behind me nearly hit me. There was no reason for this to be activated and nearly caused an accident rather than prevente…

Owner-reported narrative. Look up ODI 11637492 at NHTSA ↗

On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". These appeared at around 3,400 miles, and while connected to a level 2, 40amp, charger. Attempts to use any form of AC charging after this would not initialize. This issue has been reported by MANY other Polestar 3 owners in the US and globally. There a…

Owner-reported narrative. Look up ODI 11639559 at NHTSA ↗

Vehicle does not charge on home charger (tesla universal wall charger with 60a breaker) at greater than 14a. Vehicle often shows error message when charging "charging interrupted". Other vehicles charge at speeds up to 50a on the charger. It is available for inspection upon request. Dealer aware of the problem. told to wait for a software update with no ETA. Error message in vehicle reads - ""charging system fault"

Owner-reported narrative. Look up ODI 11639744 at NHTSA ↗

- Vehicle displays are unresponsive and stay off or black, the display shows key indicators like speed & turn signals. Because the vehicle has no physical buttons you cannot control heat, cannot use backup cameras.

Owner-reported narrative. Look up ODI 11639924 at NHTSA ↗

Charging system: fails to charge on L2 home charger 1/3 tries.

Owner-reported narrative. Look up ODI 11640079 at NHTSA ↗

Reported: 2024-12-18 (December 18, 2024)

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

Consequence: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

Remedy: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

Reported: 2025-05-07 (May 7, 2025)

Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

Reported: 2025-07-14 (July 14, 2025)

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

Consequence: A detached glass sunroof can become a road hazard, increasing the risk of a crash.

Remedy: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Reported: 2025-07-07 (July 7, 2025)

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

Consequence: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

Remedy: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

Reported: 2025-08-26 (August 26, 2025)

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

Consequence: A detached bumper can become a road hazard, increasing the risk of a crash.

Remedy: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.

Reported: 2026-01-23 (January 23, 2026)

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Consequence: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.