2014 Peterbilt 388: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRUCK EQUIPPED WITH MICHELIN XZA 2 ENERGY TIRES, SIZE 295-60-22.5. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 66 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW AND THE CONTACT CRASHED INTO THE MEDIAN. THERE WERE NO INJURIES. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE TIRE BLEW THE FOLLOWING DAY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGES WERE 33,200. THE DOT NUMBER WAS NOT AVAILABLE. UPDATED 8/26/13 *CN THE CONSUMER STATED THIS INC…

Owner-reported narrative. 33,200 miles reported. Look up ODI 10525399 at NHTSA ↗

WE HAVE HAD SEVERAL STEER TIRE FAILURES ON 2013 AND 2014 PETERBILT TRUCKS. WE RUN EITHER A 295 70 22.5 MICHELIN OR A 275 70 22.5 MICHELIN. THE TRUCKS ARE USUALLY AT CLOSE TO 80,000 LBS WHEN THESE FAILURES OCCUR. *TR

Owner-reported narrative. Look up ODI 10626593 at NHTSA ↗

STEER TIRE FAILURES ON MULTIPLE 2013 AND 2014 PETERBILT 388 TRUCKS WITH MICHELIN TIRES. *TR

Owner-reported narrative. Look up ODI 10626604 at NHTSA ↗

STEER TIRE FAILURES ON MULTIPLE 2013 AND 2014 PETERBILT 388 TRUCKS WITH MICHELIN TIRES. *TR

Owner-reported narrative. Look up ODI 10626610 at NHTSA ↗

STEER TIRE FAILURES ON MULTIPLE 2014 PETERBILT TRUCKS WITH MICHELIN TIRES. *TR

Owner-reported narrative. Look up ODI 10626623 at NHTSA ↗

MULTIPLE TIRE FAILURES ON 2014 PETERBILT TRUCKS WITH MICHELIN TIRES. *TR

Owner-reported narrative. Look up ODI 10626628 at NHTSA ↗

DRIVER WAS TRAVELING DOWN RT 95 SOUTH IN NORTH CALOLINA AROUND MILE MARKER 45 WHEN THE TIRE JUST BLOW OUT. WHEN THEY BLOW OUT IT CAUSES A LOT OF DAMAGE TO THE TRUCKS HOOD AND FINDER. PLEASE KEEP IN MIND THAT THIS A NEW TRUCK THAT CAME WITH THESE TIRES ON IT. MICHELIN XZA2 295/60/22.5. *TR

Owner-reported narrative. 53,890 miles reported. Look up ODI 10648659 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 PETERBILT 388 TRACTOR, EQUIPPED WITH MICHELIN XZ4 TIRES, SIZE 275/70/22 1/2 (NA). WHILE DRIVING APPROXIMATELY 67 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGED THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE LOT. THE TIRE FAILURE WAS NOT DIAGNOSED, BUT THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TRACTOR FAILURE MILEAGE WAS 122,000 AND THE TIRE FAILURE MILEAGE WAS 45,000.

Owner-reported narrative. 122,000 miles reported. Look up ODI 10652379 at NHTSA ↗

Reported: 2013-05-28 (May 28, 2013)

PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.

Consequence: Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.

Remedy: PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.

Reported: 2014-01-24 (January 24, 2014)

PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Remedy: PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.

Reported: 2014-05-29 (May 29, 2014)

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.

Consequence: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

Remedy: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

Reported: 2015-02-24 (February 24, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Consequence: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Reported: 2015-03-06 (March 6, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Reported: 2015-07-22 (July 22, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Reported: 2015-11-09 (November 9, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.

Consequence: Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.

Remedy: Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Reported: 2020-04-06 (April 6, 2020)

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.