2004 Peterbilt 387: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Latches/Locks/Linkages:Hood:Latch is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Latches/Locks/Linkages:Hood:Latch | 1 |
Latches/Locks/Linkages:Hood:Latch: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
2005: 1
Pattern summary
Latches/Locks/Linkages:Hood:Latch leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10124956 · 2005-06-10 (June 10, 2005)
DT: CONTACT STATES WHILE DRIVING THE HOOD COMES UP. THERE IS A HOOD LATCH ASSEMBLY AVAILABLE. *AK
Owner-reported narrative. Look up ODI 10124956 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V548000 · Seats
Reported: 2004-11-16 (November 16, 2004)
ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.
Consequence: A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.
Remedy: GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.
NHTSA campaign record ↗05V570000 · Engine And Engine Cooling
Reported: 2005-12-22 (December 22, 2005)
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
NHTSA campaign record ↗06V251000 · Equipment
Reported: 2006-07-13 (July 13, 2006)
ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.
Consequence: GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.
Remedy: CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.
NHTSA campaign record ↗