2000 Peterbilt 385: complaints, problems and recalls

Reported: 2001-02-22 (February 22, 2001)

VEHICLE DESCRIPTION: CLASS 7 AND CLASS 8 VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 207, "SEATING SYSTEM," AND NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME FASTENERS USED TO ATTACH THE SHOULDER BELT ANCHOR BRACKET TO THE CAB STRUCTURE WERE OMITTED DURING PRODUCTION.

Consequence: IN THE EVENT OF A CRASH, THE SHOULDER BELT ANCHORAGE MAY NOT PROPERLY RESTRAIN THE SEAT OCCUPANT, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL ADD THE NECESSARY FASTENERS. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.

Reported: 2001-03-07 (March 7, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THE BOLTS USED TO SECURE THE STEERING SHAFT CAN FAIL.

Consequence: THIS CONDITION CAN RESULT IN THE LOSS OF VEHICLE CONTROL WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE DEFECTIVE BOLTS. OWNER NOTIFICATION BEGAN APRIL 2, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.

Reported: 2001-08-28 (August 28, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.

Reported: 2001-05-17 (May 17, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CHALMERS 1000 SERIES AND 800 SERIES SUSPENSION KITS. THESE SUSPENSION KITS MAY HAVE INSUFFICIENT PENETRATION OF THE WELD ATTACHING THE TORQUE ROD EYE TO THE TORQUE ROD TUBE.

Consequence: FAILURE OF THE WELD COULD RESULT IN SEPARATION OF THE EYE AND TUBE, CAUSING A LOCK OF AXLE RETENTION, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL.

Remedy: DEALERS WILL REPLACE ALL CHALMERS FIXED TORQUE RODS ON THESE VEHICLES. OWNER NOTIFICATION BEGAN JULY 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.

Reported: 2001-06-05 (June 5, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. A CHANGE IN THE INTERNAL LINKAGE OF CERTAIN CAB DOORS HAS CREATED A POSSIBLE BINDING CONDITION.

Consequence: IF THE LINKAGE BINDS, FULL ENGAGEMENT OF THE DOOR LATCH MAY NOT OCCUR, ALLOWING THE DOOR TO OPEN INADVERTENTLY.

Remedy: DEALERS WILL MODIFY THE DOOR LINKAGE TO CORRECT THE POTENTIAL OF BINDING. OWNER NOTIFICATION BEGAN JUNE 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.

Reported: 2002-07-15 (July 15, 2002)

HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN ARVINMERITOR AND DANA AXLES. PETERBILT WILL RECALL 1,434 VEHICLES EQUIPPED WITH ARVINMERITOR AXLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 14, 2000, AND FROM JULY 22 TO SEPTEMBER 30, 2000. KENWORTH WILL RECALL 859 VEHICLES EQUIPPED WITH ARVINMERITOR VEHICLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 23, 2000, AND FROM JULY 27, 2000, TO SEPTEMBER 30, 2000 AND KENNWORTH WILL RECALL AN ADDITIONAL 4,151 VEHICLES EQUIPPED WITH DANA AXLES AND MANUFACTURED FROM JUNE 23 TO DECEMBER 6, 1999, AND FROM MAY 23 TO SEPTEMBER 30, 2000. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4201 OR KENWORTH AT 1-425-828-5440.

Reported: 2003-04-01 (April 1, 2003)

ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.